Job Description

Expanding 3rd Party Logistics MNC ? Basic $6000 - $7500 ? AWS + Bonus (Full Benefits) ? 5 days (Office Hours) ? Location: Changi AlpsResponsibilities: Lead the Customer service team for Sea freight Liaise with customers on the standard operating procedures To meet up with clients on project/special matters Prepare customer key performance index reports Promptly handle customer/team escalations To implement corrective actions and preventive measures for immediate service recovery To co-ordinate with Ocean carriers for bookings/uplift upon escalation from team Attend to freight management and rates negotiation Provide quotes/rates to COD customer or overseas offices Resolve inter-business units disputes Liaise with overseas agents on the various requirements and rates To review the profit & loss of product desk To analyse job file purchasing and raise concern to Pricing team. To review & approve changes of work processes before escalation to Head of Sea Freight. To conduct recruitment exercise for officer/executive position when needed. To provide related training concerning the BU to new staff assign to the team Joint sales visit to resolved operations issue when necessary Requirements: Diploma in Logistics, Supply Chain Management, Engineering, or Business with a relevant specialization. 3-5 years of logistics experience, 3PL is preferred Ability to speak well confidently and build rapport with customers.For consideration, kindly submit your CV by clicking "APPLY Now"**Only shortlisted candidate would be notified**EA Reg. No: R1873990 | Lucky Lee Ding Cong
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