Customer Service Officer Call Centre (perm)

Singapore, Singapore

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Nearest MRT station: Queenstown/Labradok Park * Office hour * Bonuses + Good Staff Benefits Responsibilities: * Answering customers enquiries, feedback, complaints and warranty claim via Nearest MRT station: Queenstown/Labradok Park Office hour Bonuses + Good Staff Benefits Responsibilities: Answering customers enquiries, feedback, complaints and warranty claim via hotline & emails Provide technical support for resolution of customer problems, incidents, issues, request and queries Escalate issue and follow up. Data entry all cases into system accurately and timely Respond to customer email timely Apply to procedure, process and meet KPI Requirements: Minimum GCE O' / Diploma At least 1 - 2 years' experience in customer service/call centre Basic knowledge of Microsoft office Proficient in English Interested candidates, please send in your updated resume. Tempserv Pte Ltd License No: 06C3745 EA Personnel No: R1983591

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