Customer Service Officer
Job Description
1. Answering incoming calls and making outbound calls to customers. 2.Manage incoming emails. 3.Provide Live-Chat support. 4.Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 6.Providing exceptional customer service by addressing customer needs and concerns promptly and professionally. 7.Ensuring accurate and complete documentation of customer interactions and transactions in the system. 8.Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers. Job Type: Contract Salary: $2,000.00 - $2,700.00 per month Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
- Day shift
- Customer service: 1 year (Preferred)
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Job Detail
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Job IdJD1384055
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore 768019, Singapore
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EducationNot mentioned