Providing quality customer service in order to increase customers’ satisfaction and drive sales revenue. Services provided include:
Answering incoming phone calls and attending to customers’ enquiries.
Attending to walk-in customers and guests.
Responding to customers’ email
Providing spare parts-related support and information to customers such as verification of parts (based on parts catalogue) and presenting the physical parts photo (taken from warehouse).
Requirements:
“O” level / “A” level / Diploma / Degree in any field.
Minimum 1 year of relevant working experience.
Knowledge and Skills
Good in Microsoft Word & Excel.
Knowledge in SAP preferred.
Knowledge in Spare Parts preferred
5 day week Tuas area
Maestro HR
damien lee tian hong
R1106726
16C8462
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