Customer Service & Ops Specialist (6 Mths Contract)

Jurong East, Singapore, Singapore

Job Description


Overview Offices Jurong East ( EW24 NS1 )
Job-type Contract
Industries
Salary SGD 3,500 - 4,000 /Month

Who you\'ll be working for -

What requirements you\'ll need to be eligible

  • Minimum Diploma/Degree holders with 3 years relevant working experience
  • Proficient with SAP SD & MM module, pricing concept
  • Knowledge of shipping terms, incoterms, bank payment terms and LC
  • Good communication and problem-solving skills. Able to work independently
  • Effective communication skill with both internal and external customers
  • Singaporeans only
What you\'ll be doing on the job

Manage the complete Order To Cash (OTC) processes in Singapore for South East Asia & Pacific (SEAP) customers including managing customer requirements, order processing and shipments follow up. Act as the single point of contact & interface to both internal and external customers. Ensure all sales administration issues executed according to guidelines and processes provided.

Job Scope
  • Close interaction with Business Units sales team and customers on orders processing
  • Manage customer inquiries, quotation, and pricing on timely manner.
  • Handle product information (TDS & MSDS), including information about shortage and solutions
  • Troubleshoot all Invoicing, SPOC internally and externally
  • Handle Triangular sales, Export and DIB order Processing
  • Handling & monitoring of Asean orders & shipment status
  • Handling & ensure that shipping docs are accurately prepared & received on time in full by customer
  • Ensure customer\'s payment and delivery terms according to Finance pre-requisites
  • Fulfil sales administration, invoicing, credit/debit note, filing and reporting.
  • Maintain customer profile and master data, selling prices etc in SAP.
  • Act as QNS coordinator and ensure complaint is entered into QNS system for resolution.
  • Ensure that shipping documents are handled in a timely manner and process is further improved
Consultant Contact Posted by: Racheal Lam
Phone:
Email:
Reg No: R1437410

RecruitFirst

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1380366
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3500 - 4000 per month
  • Employment Status
    Permanent
  • Job Location
    Jurong East, Singapore, Singapore
  • Education
    Not mentioned