Customer Success Manager

Singapore, Singapore
SNAPHUNT PTE. LTD.
14 Current Jobs Openings
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Job Description

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The Role You will be responsible for :
  • Looking for a maverick who is passionate about increasing digitals share of Business for Lemnisk clients
  • Overall responsibility of monthly/quarterly/annual revenue from set of Strategic Clients
  • Define and Execute strategy for retention and cross sell for every account
  • Understand client known and unknown needs and partner with Delivery and product team to address client needs
  • As a trusted advisor drive adoption of existing use cases and evangelize new use cases among Clients
  • Engage with CMO, Head Digital marketing, Head Digital, Head Analytics, Head \xe2\x80\x93Innovation and other C level executives.
  • Provide Client and market level insights for product innovation
  • Lead presales for the region & given set of accounts
  • Work closely with Clients towards Customer Advocacy for evangelizing Case Study & PRs
Ideal Profile Skills Required:
  • 2-3 years of Mar Tech experience, with strong demonstrated prior experience of helping clients achieve success using enterprise solutions preferably digital marketing platforms.
  • Must have excellent communication skills.
  • Proven track record of upselling/cross selling
  • Experience in working with and influencing customers at multiple levels up to CXOs.
  • Willingness to travel, if required on short notice.
  • BFSI(Banking, financial services and insurance), Retail or Telecommunication experience is a plus
What\'s on Offer?
  • Work alongside & learn from best in class talent
  • A role that offers a breadth of learning opportunities
  • Attractive Salary & Benefits
About us Lemnisk, is a Customer Data Platform-led personalization and real-time marketing automation solution that delivers superior customer experiences resulting in increased conversions, retention, and growth for enterprises. The key capabilities include: Connectors to organize silo-ed marketing data sources and create a real-time customer one view Orchestrate individual customer journeys across the marketing tool ecosystem on the right channels at the right time using a proprietary in-built machine learning engine Create 1:1 personalized experiences for each user across multiple marketing channels

Ref: 8L157P6006
Apply to this role by submitting your CV and completing you profile at https://lemnisk.snaphunt.com/job/8L157P6006

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Job Detail

  • Job Id
    JD1290248
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned
 
 
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