Desktop And Audio Visual Support Engineer

Queenstown, S00, SG, Singapore

Job Description

Join our team for a dynamic role with an outsourced project. We are seeking a dedicated individual to provide helpdesk, desktop and audio-visual support for organization.

Key Responsibilities:



Helpdesk & Desktop Support (ICT Computing Devices)



Respond promptly to calls and emails regarding computing device issues.

Perform 1st-level hardware support to identify and verify problems with ICT devices.

Audio-Visual (AV) Support



Assist users with AV equipment setup in meeting rooms.

Configure hardware such as Microsoft Teams Room consoles, cameras, speakers, and displays.

Provide 1st-level hardware support for AV equipment.

System & Software Updates



Update virus signature files, Windows OS patches, and other software patches for ICT devices.

Perform manual patching on devices that do not receive updates automatically.

Device Setup, Installation & Disposal



Unpack, inspect, and deploy new ICT devices with approved applications; update inventory records accordingly.

Configure Windows OS, install software and antivirus, and ensure devices are fully patched.

Support reinstallation and secure disposal of ICT equipment.

Equipment Loan & IT Administration



Manage the loan pool of ICT devices, AV equipment, and portable storage media.

Maintain accurate ICT equipment inventory and records.

Requirements:



Diploma/Bachelor's degree in computer science / information technology or relevant field.

At least 2 years work experience as a desktop support engineer or support technician.

Excellent interpersonal skills.

Excellent problem-solving and multitasking skills.

Good verbal and written communication skills and ability to interact with other

Job Types: Full-time, Contract
Contract length: 12 months

Pay: $3,000.00 - $4,500.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD1604193
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Queenstown, S00, SG, Singapore
  • Education
    Not mentioned