Desktop Support Engineer (team Lead)
Singapore, Singapore
Job Description
Job description
Desktop Engineer - Team Lead & Requirements Key Responsibilities- Supervise and manage a team of IT desktop support technical specialists to provide effective and timely day-to-day IT desktop support, advice, guidance and diagnosis, and timely problem resolution in the shared services unit to achieve operational outcomes. Manage the day-to-day work activities of the team, including timelines, expected customer experience, and prioritising and allocating workflow.
- Perform administration/maintenance and works toward continuous optimization of systems performance.
- Preparation and presentation of monthly reports.
- Higher Nitec and above
- At least 3 years of IT Desktop support, with hands-on experience in devices implementation/migration/support.
- At least 1 ~ 2 years of team lead experience in managing and supervising a team in the delivery of high-quality work outputs and team performance. Experience in addressing complex issues and demonstrated problem solving and management.
- Technical knowledge of infra stacks i.e. basic networks, security, printers, desktops/ laptops/mobile devices.
- Microsoft Domain Management, DHCP, DNS, Active Directory Services (AD).
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Job Detail
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Job IdJD983136
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned