Job Description

Are you seeking the new norm career opportunities? We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will b Are you seeking the new norm career opportunities We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business. Who we are Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients' requirements at all levels. We always have great success in matching the best candidate with the job openings. Our DELIVERIES : . Quality . Speed . Technology . Right Pricing . User eXperience Our CORE VALUES : . Integrity . System . Consistency . Forward Looking . Humanity, and . Environmental Friendly Desktop Support Executive Job Title: Desktop Support Executive Work Location: Central / West, Singapore Job Type: 1 to 3 Years Contract, subject to renewal About the Job Provides desktop support of the mobility infrastructure, operations and user computing environment, including project support and ensuring the IT operations run smoothly. Primary Responsibilities: 1. Develop, implement and administer IT projects pertaining to user computing such as mobility and user networks (wired or wireless) 2. Support day-to-day IT operations such as asset, patch and problem management 3. Participate in all internal or external audits pertaining to the user computing domains 4. Perform user computing procurement 5. Perform documentation on user computing domain such as developing user guides, FAQ and Tips & Tricks 6. Support user related issues on PC software application, including IP telephony settings 7. Set up and support email services, print services, Security, Active Directory & remote access 8. Support on Mobility including iPad, GoMax and SOE Mobile Email 9. Backend support, resolution, such as email, security, Active Directory & remote access 10. Follow-up on WOG related incidents such as hardware replacement 11. Ensure user computing policy and procedure are kept up to date 12. Perform troubleshooting of user computing issues when required 13. Liaise with vendor on IT matters pertaining to user computing such as goods receipt 14. Handle start work and work cessation arrangements 15. Work closely with IT manager to ensure that user computing projects are implemented properly and on schedule 16. Be proactive in proposing and developing more efficient way of running user computing environment 17. Maintain and update desktop support documentations and IT inventory and 18. Perform other tasks as designated. Job Requirements: 1. Diploma or Degree in IT 2. At least 3 years of experience in supporting user computing domain 3. Experience with mobility infrastructure and mobility applications 4. Experience working in a fast pace environment 5. Ability to multi-task and reprioritize workload What's in it for you It's important each and every employee feels they are supported and can complete their life's best work today and in the future. We are investing in each person not only with competitive compensation, but also with industry benefits and perks. A few ways we support our employees is by offering: 1. Competitive Salary 2. H&S Insurance Coverage 3. Annual Leave and Medical Benefits 4. Company events and annual awards (subject to Covid-19 situation) 5. Community and sustainability support 6. Other benefits The key objective of this role: To deliver an Awesome User Experience through result-oriented outcomes with friendly service disposition ...we call it Thatz Way ! ARE YOU THATZ ONE Get in touch . Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package. . Apply through this application or send your resume to . All shortlisted candidates will be contacted As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable. Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act. Best wishes for your job search! Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded. For more information about THATZ and other job listings, please visit: Please like our Facebook: LinkedIn: STAY SAFE AND HEALTHY! TAKE CARE!