Job Description

The Day-to-Day:

• Provide strategic partnership and leadership as a key member of the Taco Bell International Technology Leadership Team, helping shape and define the Taco Bell global technology strategy and approach.

• Engage with the larger Taco Bell Technology Leadership Team to share key technology strategies and innovations across markets including the US business.

• Provide key strategic guidance and support for all other markets within the APAC Business Unit.

• Define, align, and deliver on a technology roadmap that drives simplification, integrates technology through all parts of restaurant execution and customer engagement.

• Create and manage a process to collect and analyze data to continually drive data-driven improvements across the entire restaurant and consumer technology stacks.

• Parther with Marketing and Operations peers to develop strategies to enhance customer and team member engagement through technology.

• Develop the operating model for technology in both mutli and single franchise markets to unlock technology as a scale enabler for the business.

• Responsible for the strategic design and optimised delivery of innovative restaurant technology aimed at improving the CX and operational efficiencies

• Rigorously manage estimates, forecasts, and actuals related to budgets and benefits realizations.

• Establish operational rigor, metrics, reviews and rhythms to ensure system performance, availability, business continuity, and end user satisfaction.

• Proactively collaborate and co-innovate with customers and suppliers to drive owner satisfaction and competitive differentiation.

• Establish strategic supplier relationships, effective contractual negotiations, co-innovation roadmaps, exceptional service level agreements and mutually beneficial outcomes.

• Coach and lead direct reports; specifically leaders of digital technology and restaurant technology. Providing them with a clear strategy, structure and culture to deliver Taco Bell International’s ambitious Digital and Technology plans in the region.

• Responsible for the strategic design and optimized delivery structure. Attract, develop and retain talent, to create a high performing technology organization supporting the region

• Partner closely with Franchise leaders to better understand their business and become a trusted advisor across the markets.