Job Title: Director, Digital Commerce, South East Asia
Reports to: Sr Director, e-Business Marketing • Asia Pacific and Latin America
Department: e-Business Marketing
Location: Singapore
Requisition ID: 204033BR
How Will You Make an Impact?
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
What will you do?
The role of the Director of Digital Commerce (SEATW) is to define the digital model and strategy in the market and to support business transformation using digital solutions. This role will be a leader that works to develop and execute marketing programs in a bid to deliver volume and revenue targets in the digital business channel. The ideal candidate will be responsible for building world class analytics and marketing capability to partner with the various Divisions to support the needs of the business while helping to drive cross-divisional solutions and marketing campaigns. This leader will help drive innovative thinking by understanding the customer journey in SEATW to work through helping to fill gaps and hurdles through collaborative solutions building and leveraging various digital channels to enhance customer engagement. She/he shall have a strong data sense, digital marketing and e-commerce expertise to establish excellent website CX, high quality online (including social media) advertising, SEM, affiliate marketing, e-blast, marketing automation and integrated marketing program to promote online revenue and acquire customers. She/he shall also be data driven and will lead the team by example. The ideal candidate will be passionate about being data driven while practically working towards an expertise in monitoring and analyzing online traffic volume/pattern to optimize media placement and leads conversions; to deliver a seamless online customer experience. The role will have very close communication with regional e-business team and other key functional team leaders like sales, merchandising, supply chain, finance, accounting, business intelligence and IT.
Key Responsibilities:
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