Job Description

Business FunctionCorporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.\xe2\x80\x8bAbout GlobesendGlobesend is a segment-agnostic low value cross border payments business line within Global Transaction Services* product group of DBS Institutional Banking Group. At Globesend, our vision is to revolutionize cross-border payments by seamlessly connecting individuals and SMEs globally. We envision a world where sending and receiving money internationally is effortless, transparent and reliable. By combining cutting-edge technology with unparalleled customer service, we strive to empower our clients, simplify their financial interactions, and foster economic growth across borders. Our commitment to customer-centricity, innovation and compliance drives us to redefine the standards of cross-border payments, making it accessible, affordable, and secure for everyone, everywhere.We\'re on a mission to revolutionize cross-border payments, and we\'re searching for ambitious team members who share our passion for innovation and excellence.Your mission is to make Globesend become the preferred choice of cross-border payments for individuals and SME globally. As Head of Sales and Governance, you will play a pivotal role in driving aggressive growth for Globesend through new client acquisition. You will build a high performing team that leverages both digital and direst sales channels that will help in developing and executing strategic sales plans to achieve our ambitious revenue targets.Responsibilities

• Develop and execute a comprehensive sales strategy to acquire new clients to Globesend product, in line with the overall business objectives and targets.
• Establish, grow, and manage a team of direct sales teams (agency/third party contract) and ensure their continuous development, motivation, and performance.
• Identify, cultivate, and maintain strong relationship with key clients and partners, negotiate complex deals, and help close sales where needed to achieve revenue targets.
• Use a data driven approach and return on investment mindset to evaluate, execute and monitor go to market strategy from a client acquisition point of view and ensure that the resources are adequately utilised.
• Stay up to date with market research, analyse industry trends, and identify opportunities for growth and expansion by helping define ideal customer profile and asses new/additional verticals for new business generation and continued expansion.
• Collaborate with other departments, such as digital platform, technology, product development, marketing, and operations, to ensure a seamless customer onboarding and usage experience.
• Monitor sales activities and performance metrics and provide thought leadership and guidance on sales strategies and industry best practices and execute on them.
• Ensure sales governance policies and procedures are compliance with regulatory requirements and bank\xe2\x80\x99s policies.
• Provide training and support to sales teams on governance policies, procedures, and compliance requirements to foster a culture of accountability and integrity.

Here\'s what you can expect:A Culture of Collaboration and Inclusion: We value hard work, integrity, respect, and a diversity of thought. We win as a team, and we lose as a team. We believe in open communication, where everyone\'s voice is heard and valued.
Customer Obsession: Our customers are at the heart of everything we do. We\'re obsessed with providing a seamless, transparent, and cost-effective experience for individuals and businesses worldwide.A Shared Vision: We\'re not just building a business; we\'re building the best cross-border payment platform in the world. We\'re looking for individuals who are driven to achieve this audacious goal in a psychologically safe environment, where taking risks and learning from mistakes is encouraged.Requirements

• 15+ years of experience in sales management and business development, specifically dealing with both outsourced and inhouse sales teams and agents.
• Entrepreneurial mindset and proven track record of success in developing and executing sales strategies and exceeding targets.
• Excellent leadership, communication, and interpersonal skills.
• Experience in Payments Industry/Banking/Fintech is a must.
• Experience in Cross Border payments Industry in Fintech or Banking is a Plus.
• Have excellent interpersonal skills, ability to communicate effectively with external clients as well as internal stakeholders. Must possess intense customer focus.
• Proven track record of taking ownership and driving results through influence and negotiation.

The ideal candidate will possess a strong business mindset, coupled with hands-on experience in successfully managing various types of client sourcing models and channels across multiple geographies and a proven track record of successfully leveraging digital applications for onboarding SME and individual customers at scale.Apply nowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

DBS Bank