Job Description

Executive, Agency Promotions - (2200009R)
Description

Agency Promotions and Operations team supports Agency in 4 key areas:

• Agency Administration

• Agency Operations

• Contests

• Events

As a team member in Agency Promotions and Operations, you will have a chance to be exposed to all the different functions within the team. For this opportunity, you will be reporting to a manager in Agency Admin, focusing mainly on Agency Operations and Support. Key responsibilities include: Agency Operations

• Consumer Promotion (“CP”)
• Appeals management (CP based on issued cases)
• MFP checking (CP based on submitted cases)
• Facilitate on procurement requests from Agency, including branches
• Checking & sending of emails to/from the various Agency mailboxes
• Office & facilities management for Agency
• Ensure all notices in office are updated
• Ensure all office equipment are in working condition
• Work with Office Services to request replacement/ new &/or repair required items

Reports tracking and monitoring

• Regular Agency Reporting
• Daily and weekly Agency reports
• Quarterly review and follow up on rank & contract maintenance.
• Higher appointment
• Assist the officer-in-charge in providing the production report for candidates applying for higher appointment

Agency Support

• Regulatory compliance requirement:
• Quarterly tracking and monitoring of promotees up to 12 months post higher appointment
• Follow up with leaders to close the loop on regulatory matters
• (i.e. coaching forms, Joint-Field-Work form, Remote-Client-Engagement call back form and certification, etc…)
• Ensure all documents related to regulation requirements are in SharePoint
• Be familiar with RCSA and CRA documentation to help with the documentation for audit purpose
• Work with respective stakeholders to ensure SOPs are reviewed and updated on regular basis
• Assist leaders and advisors on Agency related matters
• Be involved in various Agency Projects to provide the necessary support

Qualifications

• Degree or Diploma in any discipline
• Experienced working with large data spreadsheets and generating sales report using Excel
• Good problem solver who is creative, structured and meticulous
• Meticulous and process oriented
• Customer service oriented with ability to connect with both internal and external stakeholders
• Self-motivated individual who can work independently and in a team
• Adaptable with ability to multi-task

Primary Location: Paya Lebar Quarter
Other Locations: Income Centre, Tampines Point
Work Locations: Paya Lebar Quarter 1 Paya Lebar Link Paya Lebar Quarter 1 Singapore 408533
Job: Executive
Organization: AG - Agency
Schedule: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting: 15/06/2022, 5:05:46 AM