Job Description

Job Summary:

Monday to Friday: 0830hrs to 1800hrs

Location: Raffles

Basic up to $3500

Responsibilities:

• Support the Sales Department by effectively and efficiently processing all forms of reservations for all properties in Singapore.
• handle and process reservations and enquiries through various channels such as, online travel agencies, FITs, phone calls, emails etc and ensure the accuracy of the distribution and communication of information to both internal and external customers.
• Answer all incoming calls within the service level, and in a professional, helpful and engaging way.
• All emails enquiries are to be responded to within the service level and complies with the company's procedures.
• Ensure all reservation details are entered timely and accurately into the system.
• Maintain a positive selling approach to maximise yield in both occupancies and rates.
• Ensure external and internal customer expectations are being met and guest needs are satisfied.
• Assist with group bookings and coordinate with various departments with regards to the requirements and billing instructions.
• Ensure departmental documentation and filing are in proper order (Eg: security deposit waivers and credit facility applications).
• Preparation of commission letters for property agents and follow-up with the Finance Department.
• To be assigned to a Sales Manager and respond to all sales enquiries with follow-up actions, via e-mail or phone.
• Create and maintain company profiles in the relevant softwares (ie; SAGE and Property Management System).
• The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-

Tai Yen Wen (Eunice)

Dynamic Human Capital Pte Ltd

Registration Number: R22105780

EA License: 12C6253

Additional Information

Career Level

Senior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Connecting talents . Driving dreams

Dynamic Human Capital connects talents to earnest employers who are serious about taking steps to grow together. Working closely with esteemed organizations, we unearth potential gems for each client's recruitment needs.

What we do

Our experience and specialization take us through scores of potential human resources that could be that instrumental player in your organization. As strategic advisors, our goal is to suss out the right personnel to be the right fit in diverse industries.

We pride ourselves with a seamless approach to facilitate the pursuit of individuals who are serious about their career.

Additional Company Information

Registration No.

201228584R

EA No.

12C6253

Company Size

1 - 50 Employees

Average Processing Time

6 days

Industry

Human Resources Management / Consulting