Job Description

Job no: 498243
Work type: Full Time
Location: Marina Bay Sands
Categories: Casino Management

JOB RESPONSIBILITIES

• Oversee the Marina Bay Sands’ Paiza Lifestyle Experience programs including the development, implementation, planning, curation, and management of select Marina Bay Sands’ luxury-focused, aspirational lifestyle activities. These activities include, but are not limited to, Paiza Golf Experiences, Paiza Yacht Experiences, Paiza Wine and Whiskey Experiences, Paiza Entertainment Box @ the National Stadium, Sailing experiences, etc.
• Spearhead the development and implementation of select luxury brand partnership collaboration strategies and ensure that efforts are aligned with business strategies and executed effectively
• Manage strategies related to overseas experience executions as required
• Lead a team responsible for the management and execution of Paiza lifestyle experiences, including strategic development, negotiation, logistical planning, collaborative execution, and relationship/collaboration oversight
• Identify and evaluate relevant experience opportunities that are aligned with Marina Bay Sands’ strategies in (i) creating an enhanced customer experience (ii) accessing potential Premium Mass and VIP/High Yield customers, (iii) increasing brand awareness and equity, and (iv) driving visitation and transactions throughout the property.
• Develop and deliver relevant tracking analytics and reporting; ensuring ongoing evaluation, enhancement and optimization of experience and select partnership executions.
• Work collaboratively and effectively with Senior Management, Regional Teams, and Property Team Members to ensure the highest levels of communication and understanding of all Paiza lifestyle experience strategies.
• Engage with teams in the execution of specific strategic initiatives where experiences, partnerships, and collaboration activities have added value potential.
• Effectively identify, develop, support, and grow talent under his/her leadership.
• Enable and support a culture of communication, collaboration, knowledge, and professional growth to build strong relationships amongst the OneMBS teams.
• Prioritize his/her own professional development and work with the SVP – Chief Casino Marketing Officer to enhance skills sets with respect to leadership, communication, organization, and strategic development.
• Work frequently with Management to establish targets and objectives for his/her team.
• Lead an iterative and comprehensive strategic planning process for his/her Team.
• Ensure compliance with all legal and regulatory requirements.
• Work on other ad-hoc initiatives as required in a highly dynamic environment.
• Ability and willingness to work flexible days and hours as required by the business.
• Maintain a healthy work/life balance.

JOB REQUIREMENTS

• University Degree in Business or Marketing
• Minimum of 10 years of experience in a marketing strategy or luxury experience leadership role
• Minimum of 5 years of experience in partnership marketing in the HNWI Luxury segment
• Hospitality and/or gaming industry experience required
• Strong execution, time-management and prioritization skills, with ability for attention to details
• Possess business acumen, an analytical mind with a solid understanding of business objectives
• Comfortable communicating with Senior Executives and working in a fast paced environment
• Maintain a professional appearance with solid interpersonal communication & written skills
• Ability and willingness to accept feedback, learn, and grow as an executive and leader
• Confident and persuasive with strong influencing skills; able to gain internal support for new ideas and initiatives
• Extensive knowledge of customer service and relationship marketing and database management which includes cost management, analysis, service recovery and target customer marketing
• Ability to demonstrate leadership and team building skills and the ability to manage conflicting objectives
• Excellent communication, public speaking and presentation skills and ability to leverage them effectively, both internally and externally, in meetings with senior management, colleagues, key vendors, customers, media, etc.
• Comfortable communicating with Senior Executives and working in a fast-paced environment

It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:

• Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
• Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;

Please present proof of the above. Your understanding and support is much appreciated. Advertised: 30 May 2022 Singapore Standard Time
Applications close: