Ensure SLA and KPI are tracked and report any potential lapses.
Ensure SOP and Method Statement are available for the contract.
Review and plan intervals to accommodate the new development and latest policies that are introduced by Client/ Authority from time to time.
Ensure the scope of works is performed in accordance with tender contract requirements.
Engage with clients to address operational issues promptly, ensuring high satisfaction levels.
Require managing 5 groups: SDAA, East /West Zone, Central/South Zone, Event/AV and CMMS/FRC.
Participate and support Asset Enhancement Initiatives.
Coaching and mentoring of the Managers, Engineers, Facilities Executive, Event/AV Executives, Technical Officers, and Technician.
Observe and comply with all prevailing regulations for Fire Safety.
To ensure all work is carried out safely and / or in accordance with Safety Procedures.
Attend meeting by EFM or/and User or/and OEM.
Effectively utilize Computerized Maintenance Management System (CMMS) to track Preventive Maintenance, Fault Reports, and Corrective Work Orders.
Take charge of site administration responsibilities for smooth operations.
Drive process improvement initiatives across designated projects, employing methodologies like Lean Six Sigma (LSS) to enhance productivity and boost the bottom line.
Actively participate in innovation and the introduction of new processes or technologies by collaborating with the Operations Technology Development team and relevant technology partners.
Any other duties that may be assigned by the SFM.
Requirements
Relevant bachelor\xe2\x80\x99s degree/ Diploma in engineering or Architecture or Facilities Management or equivalent.
Good communication skills to engage users, FMs and clients effectively.
Strong analytical skill, Proactive mindset, and Problem-Solving mindset.
Minimum 8 years of facilities and equipment maintenance experience or equivalent.
Possess strong leadership, supervisory and interpersonal skills.
Proficiency in Microsoft Office.
Knowledge of AutoCAD will be an advantage.
Able to be independent and a good team member.
Candidates with the WSQ Higher Certificate in Environmental Cleaning for supervision will have an added advantage.
Candidates with the WSQ Advanced certificate in Landscape & Supervision for management will have an added advantage.
Candidates with the Fire Safety Manager Certification will have an added advantage.
Candidates with the Food Safety Course Level 3 Certification will have an added advantage.
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!