Job Description

Supporting the Deputy Director of QRM you will working with Manager and Assistant Manager to provide assistance and follow-up on initiatives and programs related to Quality, Patient Safety and Risk Management within GQCG and across NHG institutions.

Your primary role would involve working with the NHG Enhancing Safety Together (NEST) team to provide project and administrative support for the NHG Harm Reduction Collaborative. This would include coordination of suitable meeting dates, booking of event venues, registration of participants, preparing and packing of logistics, and preparing and maintaining IT tools for the Collaborative. You will be able to develop your skills in managing multiple stakeholders, optimise event management processes, learn how to use IT tools effectively and experience a multi-institution quality improvement collaborative first hand.

You are also expected to provide assistance, follow-up on initiatives and programs related to Quality, Patient Safety and Risk Management within QRM and across NHG Institutions, and to assist the Assistant Manager to prepare relevant patient safety related reports with proposal and recommendation for discussion at leadership meeting (e.g. Quality Directors meetings, Clinical Board meetings, etc) Other additional functions include assisting in other departmental activities such as Quality Day event, Secretariat for ad-hoc workgroups, identify opportunities to collaborate with internal and external partners for Quality Improvement and Patient Safety related matters.

Major Duties & Responsibilities

• Project and administrative support for NHG Harm Reduction Collaborative
• Set up and maintenance of IT tools used by NHG Harm Reduction Collaborative
• Provide assistance, follow-up and guidance to staff on initiatives and programs related to Patient Safety and Risk Management within QRM and across NHG institutions
• Support GQCG Leadership to review GQCG policies and procedures, Patient Safety related initiatives and make recommendation where appropriate
• Perform planned activities such as Quality Day and ad-hoc tasks as assigned by Supervisor

Job Requirements
Education/Training/Experience

• Bachelor's Degree
• Minimum 6 years of relevant experience, preferably in a healthcare setting
• experience in clinical project implementation, coordination and event management will be an advantage
• Possess good organization, project management and preferably with data analytical and good writing skills

Personal Attributes

• Strong interpersonal and influencing skills in working with different group of stakeholders
• Team-player, demonstrates excellent team spirit and skills
• Ability to handle and manage stressful situations and work independently under pressure
• self-motivated, creative and possess the passion to contribute to the regional healthcare system

This is a contract role subject for renewal.
Job Family
Administration
Working Location
One-North (West)
Working Hours
Office Hours
Job Level
Junior Executive
Education Level
Bachelor Degree