Job Description

Overall Job ObjectivesAs part of People & Corporate Services Team, the incumbent will contribute to efforts to build a productive and engaged workforce, and to uphold high standards of customer service for stakeholders and users of 'The Giving Place' at NVPC. He/she will lead general administration, operations, facilities and space management to provide a conducive and safe work environment. He/she will also support NVPC events and oversee office renovation projects.ResponsibilitiesOperations and Facilities ManagementResponsible for day-to-day operations and facilities management policies, procedures and processes: Responsible for day-to-day management and procurement of office supplies, equipment and services, e.g. pantry items, printing supplies, furniture, etc. In charge of office equipment and storage space management, in-house security and workplace safety, incl. being fire warden and safe management officer (when required) Project manage renovation projects and/or minor works; Supervise cleaner (contractor) and ensure overall high standards of upkeep and cleanliness in the office Key liaison officer with MCST on maintenance issues Oversee room booking enquiries / arrangements for external parties and internal org-wide events, including set-up requirements and arrangement of logistics support if necessary Responsible for fixed assets register, tracking and disposalCustomer Service & Administration Handle incoming calls and attend to walk-in guests and vendors Review and negotiate contracts with vendors on timely basis with view to manage costs. Responsible for staff welfare arrangements, e.g. gym card loan, admin orientation Handle new staff onboarding and welfare arrangements (e.g. gym card loan) Handle mail/courier services and car park arrangements Upkeep hardcopy registry and filing recordsOther Duties Logistics lead for NVPC events held externally, if required Undertake ad hoc duties as assigned from time to time.Requirements Diploma/ Degree in Business Administration, Estate Management or related discipline 1-3 years relevant experience in administration, operations or facilities management, Fresh graduates with relevant internship experience may apply PC-literate and familiar with Microsoft Excel and Word Good interpersonal communication skills Knowledge of procurement processes Possess Project Management, Problem Solving and Negotiation Skills Stakeholder Engagement: Service-oriented and able to build effective rapport stakeholders at all levels Teamwork: Able to collaborate with and engage colleagues towards achieving objectives Adaptable: Highly self-motivated, resourceful, resilient and able to multi-task independently in dynamic situations. Sense-making: Keen eye for detail but also able to holistically manage multiple issues towards desired outcome Customer-service mindset and passionate about creating a conducive office environment and motivating workplace culture for others
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