Job Description

About JLL -
We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Ensures all facilities are operated and maintained in alignment with established standards and procedures
Develops and maintains positive client relationships. Conducts client meetings on unresolved facility issues in an expeditious and professional manner. Communicates to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports
Responsible for headcount and performance metrics tracking & reporting in order to ensure all operational processes and procedures are executed in a consistent & standardized manner globally.
Responsible for ensuring smooth running of facility operations such as reception, mail/post services, space management, MAC services and parking
Collaborate with cross-functional partners such as HR, IT, Corporate Security, Safety/Emergency Preparedness, Business Assurance and Business Continuity.
Further develops standards and procedures as business and customer needs evolve
Develops, cultivates and owns key relationships with Landlords, Property Management companies and third party service providers and vendors
Manages and coaches facilities staff to deliver excellent service levels for the client within budget
Researches and implements new processes and technology to improve operational efficiency.
Develops and recommends strategic facility management objectives for clients. Possesses good financial acumen.
Aligns the environmental health and safety procedures for facilities for each office location.
Ensures facility procedures comply with local, state, and federal regulations.
Maintains various facility management reports.
Oversees management of minor capital projects when necessary.
Responsible for security manned guarding provision.
Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can't wait to see where your ambitions take you at JLL. Apply today!