The position is primarily responsible for receiving work orders thru Service Channel System, facilitating work permit requests and
schedules for all store repair and maintenance activities. This position ensures that all service requests done, and related expenses
into it are properly recorded in the PO and Monthly Expense Monitoring. Help Desk staff will also provide administrative support in
terms of purchase requisitions, billings and payments processing for the team.1. Facilitates all work orders thru the Service Channel System
2. Endorses all work orders to the Facilities Manager for proper disposition
3. Facilitates work schedules and work permit applications with the stores for all repair and maintenance activities
4. Collects the store evaluation feedback for every completed work order
5. Create the PRs / POs for the team (both internal and Zycus POs)
6. Receives and process billing documents from third party vendors and contractors
7. Monitors and updates the PO and Expense Monitoring of the team on a daily basis
8. Maintains records and update files relevant to Facilities Maintenance (AS Built Plans, Update Equipment Inventory
etc.). Ensures systematic filing and recording of all documents, manuals, technical specification, and plans for easy
retrieval
11. Provides administrative assistance to the team which includes but not limited to routing of documents,
distributing of files to concerned person/s, following up reports etc.Education: Graduate of 2-3 years any technical course
Experience(s): At least (1) year experience as Technical Coordinator or Help desk in the field of Maintenance or
Engineering
Specific Knowledge: Administrative skills, organization and coordination, basic knowledge on Facilities Management
(Civil, Mechanical, Electrical)Job Types: Full-time, PermanentBenefits:
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