Job Description

Company DescriptionPart of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the toughest water, wastewater and process challenges around the globe. We\'re always looking for passionate and creative people to help us in this mission!The Field Service Technician position is responsible for providing routine field service support for our Sievers\xc2\xae brand total organic carbon (TOC, Boron, Endotoxin, Bioburden and Conductivity) analytical instruments and accessories at customer sites in the Singapore and Aftermarket administrative activities.Administrative duties include the input of data into the Salesforce, Service report is duly submitted after job completion.Essential Functions/Responsibilities
\xef\x82\xb7 Conduct service activities on all TOC product lines including maintenance, calibration of
equipment, inspection, repair, performance testing, and customer communications
\xef\x82\xb7 Communicate and follow up effectively with customers regarding their PM Schedule in a timely manner
\xef\x82\xb7 Organize and maintain accurate field parts stock and account for own inventory transactions
\xef\x82\xb7 Preparing service proposals for repair service visits
\xef\x82\xb7 Setting up onsite field services visits
\xef\x82\xb7 Review pending /update service visits
\xef\x82\xb7 Provide support to the Sales Department on setting up Demo at customer sites.
\xef\x82\xb7 Providing Calibration Certificates to customers
\xef\x82\xb7 Ability and willingness to travel with short notice as required.
\xef\x82\xb7 Ability and willingness to work a flexible schedule based on customer needs
\xef\x82\xb7 Provide general assistance to customers and support personnel
\xef\x82\xb7 Provide any additional support as may be necessary to aid the company in achieving its goalsQualifications\xef\x82\xb7 Diploma/ITE in Chemical Engineering, Chemistry, Biology, Engineering or Physics and at least 2 year of work experience in water applications or servicing and/or operating analytical
instrumentation in a process or lab environment
\xef\x82\xb7 Have a Valid Class 3 Driving License and process own transport
\xef\x82\xb7 At least 2 years\' related work experience
\xef\x82\xb7 Fluent in spoken and written English.
\xef\x82\xb7 Computer proficiency is required with at least word processing and spreadsheets, and basic data base knowledge
\xef\x82\xb7 Analytical skills / data analysis
\xef\x82\xb7 Self-motivated, ability to drive projects to completion with minimal oversight, while demonstrating significant problem-solving ability with an unfailing dedication to deadlines and commitments
\xef\x82\xb7 Proven ability to communicate effectively and contribute to team projects in a sales and service environmentSkills and Abilities
\xef\x82\xb7 Commitment to excellent customer service
\xef\x82\xb7 Excellent written and verbal communication abilities
\xef\x82\xb7 Ability to prioritize and manage multiple responsibilities
\xef\x82\xb7 Ability to conduct oneself in a professional manner
\xef\x82\xb7 Excellent problem-solving skills
\xef\x82\xb7 Proficiency in MS office applications
\xef\x82\xb7 Excellent organizational and time management skills
\xef\x82\xb7 Strong attention to detailAdditional InformationAs an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Veolia