Front Desk Officer / Customer Service Officer

Singapore, Singapore

Job Description


Papilla Haircare is a specialised hair loss and scalp treatment centre in Singapore that focuses on hair-regrowth therapies and treatments for all kinds of scalp concerns. Our unique selling point is our science-based approach to providing solutions for hair loss issues, with a team of doctors and scientists providing the technology and know-how behind our protocols and programs.



Job Highlights

  • Career Growth Opportunities
  • Friendly Working Environment
  • Attractive remuneration package with Commission
  • Located in Orchard Central, Taka


Responsibilities:
  • Answer front desk phone calls for Papilla Hair Pte Ltd
  • Attend to all customers issues and provide accurate, appropriate, and immediate responses, ensuring complete customers satisfaction on the social media platform.
  • Organize and schedule customers\xe2\x80\x99 appointments.
  • Acknowledge and greet guests entering and leaving the facility.
  • Basic customer registration, financial billing, and cashier.
  • Attending to customers\' pre & post-consultation enquiries
  • Monitor and manage inventory.
  • Purchase retail stocks and salon-use stocks when necessary
  • Administer, record, and maintain customer records and files.
  • Performed regular follow-ups on the customer to upkeep customer care.
  • Always maintain safety standards and cleanliness of the salon.
  • Other ad-hoc administrative duties.
Requirements
  • Service-oriented and positive attitude
  • Required Skill(s): Fluent in English (Both written & spoken), Experience in Hair Scalp/ Hair Restoration will be an advantage.
  • Fresh graduates are welcome to apply as training will be provided.
  • Monthly Regular Day Off -6 days
  • Comfortable in retail operational hours which includes weekends and public holidays.
Application Instructions

Please apply for this position by submitting your text CV using .
Kindly note that only shortlisted candidates will be notified.

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Job Detail

  • Job Id
    JD1321625
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2000 - 2700 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned