Frontline Customer Support Officer

Singapore, Singapore
Business Edge
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Job Description


Responsibilities:

  • Facilitate the sale of CEPAS cards and related products at ticket counters or concession card replacement centers across various MRT stations and bus interchanges.
  • Provide assistance with card top-ups, processing refunds, and handling card claims.
  • Support dispatch tasks to different stations as needed.
Requirements:
  • Minimum GCE \xe2\x80\x98N\xe2\x80\x99 or \xe2\x80\x98O\xe2\x80\x99 Level qualification.
  • Strong customer service orientation.
  • Excellent communication skills and a friendly, approachable demeanor.
  • Must be comfortable managing and handling significant amounts of cash.
  • Willingness to work in rotating shifts, including weekends and Public Holidays.
Interested candidates who wish to apply for the advertised position, please click on the apply buttonEA License No: 96C4864Reg. No.: R2094940For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

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Job Detail

  • Job Id
    JD1458423
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned
 
 
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