Job Description

Job : Operations
Primary Location : Asia-Singapore-Singapore
Schedule : Full-time
Employee Status : Permanent
Posting Date : 13/Feb/2023, 7:20:08 PM
Unposting Date : Ongoing


The Role Responsibilities
JOB SUMMARY

• The role of the Global Head Conduct & Control, CCIB EA is to specifically manage the statutory obligations of SMR on behalf of COO, CCIB & EA. This is to ensure effective risk identification, assessment, remediation, governance, and control effectiveness
• The role is responsible for key component parts of non financial risk management and facilitation of a standarised, robust risk & control approach across CCIB and the governance & delivery of CCIB wide strategic risk initiatives.
• The role holder is responsible to provide informed, independent, and objective counsel to the COO CCIB & EA routinely and/or upon request, to enable COO CCIB & EA to make informed decisions to stop, restrict or continue business; what to escalate & where to prioritise funding.
• The role holder is responsible for the aggregation and translation of the taxonomy of non-financial risks, providing reliable horizon scanning capability to make informed and/or anticipatory decisions to mitigate the impact of an unforeseen event e.g., geo-political, conduct, human capital, climate, reputational, cyber, in order to answer the \xe2\x80\x98so what\xe2\x80\x99 when these risks are identified
• Act as a focal point for all transversal CCIB E&A NFR issues and initiatives
• Establish & drive consistent CCIB-wide engagement model for regulatory change management between 2LOD, Enterprise Risk Management and the business.
• Lead the development and implementation of regulatory change management process across CCIB, including ongoing monitoring and management information reporting. This extends to \xe2\x80\x9ccomplex, large scale regulatory change\xe2\x80\x9d; group level extra-territorial regulatory obligations; regional and country obligations. Partner with the CCIB business change teams to implement a consistent and effective regulatory change management process across CCIB at group, region and country levels.
• Drive transformation of risk management processes to improve effectiveness and efficiency of risk target operating model by nurturing a culture of continuous improvement across the Group risk management teams across all three lines of defence.

Responsibilities
Strategy

• The role is responsible for key component parts of non financial risk management for CCIB & EA i.e. identification, assessment, governance, and control effectiveness. Lead Risk Remediation Activities
• Risk Remediation - Design and oversee framework to ensure appropriate prioritisation of all CCIB E&A non financial risk and regulatory initiatives through business NFRCs and QPRs, and measure progress against its strategy through the scorecard and appropriate governance forums.
• Governance - Provide coherent and consolidated status of pan CCIB EA & Ops level risk management issues at CCIBRC and higher committees, including Fraud, ESG, Digital Asset Risk.
• Regulatory Engagement - Support COO CCIB & EA for all NFR Group Committees and Regulatory engagements (CAM, PEM, Reg College)
• Define, drive, and oversee implementation of conduct & risk culture agenda through CCIBRC and business/Ops C&S forums
• Lead proactive risk identification for CCIB & EA, on behalf of SMRs through Business Model Analysis (BMA) where appropriate.

Strategic Risk Initiatives (SRI\xe2\x80\x99s)

• Partner with Enterprise Risk Management, 2LOD and CCIB business change teams to ensure continuous improvement of the Policy & Standards development and implementation processes through the ERM Policy Clearinghouse and CCIB.
• Accountable for consistent and effective governance & implementation of CCIB SRIs.
• Own the CCIB SRI pipeline including corresponding budget/funding as part of the CCIB investment planning process.
• Ensure work to address SRIs is appropriately prioritised in the CCIB QPR and subsequently cascaded to downstream Business QPRs.
• Accountable for complex large-scale regulatory change consultation and Second Line of Defence engagement, regulatory impact assessment, Policy and Standards consultation and coordination, Business Impact Assessment, CCIB-wide dispensations, subject to the nature of the change design pan-CCIB processes, controls, tools, guidance and training artefacts for implementation into affected business areas.
• Ensure appropriate reporting of SRI risk, regulatory change management process and treatment actions to NFRCs, CCIBRC or GRC as required.

Business

• Demonstrate awareness and understanding of the wider business, economic and market environment in which the Group operates, and solid understanding of CCIB E&A clients and business products.
• Keep abreast of industry trends and regulatory impacts and ensure the CCIB E&A appropriately anticipates and adapts to address future developments.
• Partner with CCIB E&A business leaders and Risk & CFCC MT members to distil strategic objectives into concrete actions and plans, to enable the business to satisfy is risk and regulatory requirements efficiently and effectively.

Processes

• Work with each CCIB business units to design and implement appropriate oversight and escalation mechanism of NFR.
• Drive continuous improvement of the operational efficiency and effectiveness of risk management processes, and improve efficiency and scalability, and hence improve profitability
• Risk Identification, this could be via an external/ internal event, first, second or third line internal reviews, regulatory reviews, audits. It could also be done via establishing intelligent KRIs. This is also identifying horizon risks such as the impact of future regulation.
• Risk Assessment \xe2\x80\x93 quantification of the risk level from the identified gaps.
• Risk Governance \xe2\x80\x93 need to put in place frameworks that ensure CCIB & EA are following policies, standards, and risk management processes. Ensure to evidence effective risk management in line with the Senior Manager statement of responsibilities shared with the FCA.
• Risk Remediation \xe2\x80\x93 the solutioning of the risk and gaps, from scoping requirements and funding to delivering the remediation.
• Risk Monitoring \xe2\x80\x93 ensuring the controls are working as they are supposed to.

People & Talent

• Lead through example and build the appropriate culture and values. Set the appropriate tone and expectations for the team and work in collaboration with risk and control partners
• Ensure the provision of ongoing training and development of people, and ensure staff are suitably skilled and qualified for their roles and they have effective supervision in place to mitigate any risks.
• Employ, engage, and retain high quality people, with succession planning for critical roles.
• Review team structure and capacity plans in accordance with change in business structure and demand.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and recognition in line with their performance against those responsibilities and objectives
• Be an example for others to follow regarding implementation of NWOW and Transformation.

Risk Management

• Ensure there is a framework for effective management of risk under the Group\xe2\x80\x99s Risk Management Framework.
• Responsible for overall proactive monitoring & tracking of risk treatment plans for CCIB & EA
• Provide updates to CCIBRC on the following ( but not limited to it) Quarterly Risk Assessment, Conduct / Risk Culture update and Risk Management Transformation update, and work with the CCIB E&A business units, second line of defence and all relevant stakeholders as required to develop and implement appropriate remediation plans to manage risks
• Escalate risks to the CCIBRC where the residual risks are outside agreed tolerance
• Monitor external risk events and lead internal assessment of the risks identified in the event

Governance

• Design, implement and maintain the risk, conduct & control reporting for CCIB & EA
• Responsible, with the business heads, for maintaining a strong and appropriate first line risk and risk conduct environment across the business
• Present submissions to QPRs/NFRC for prioritisation of treatment, improvement actions and monitoring of risks.
• Monitor regulatory change risk profile across CCIB and report any risks/issues to relevant NFRC(s), CCIBRC or GRC as required.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• CCIB MT, CCIB COO MT, TTO MT, CCIB RC, Business QPRs / NFRCs
• Conduct, Financial Crime Compliance (\xe2\x80\x9cCFCC\xe2\x80\x9d) Regulatory Change Team
• CCIB Business Regulatory Change resources
• CCIB Business COO teams
• Conduct, Financial Crime Compliance (\xe2\x80\x9cCFCC\xe2\x80\x9d) Advisory Teams
• Applicable Second Line of Defence Teams across Principal Risk Types
• Compliance & Risk MT
• Enterprise Risk Management
• Operational Risk, CCIB
• Group Business Operational Resilience leads
• GIA & External auditors

Other Responsibilities

• Embed Here for good and Group\xe2\x80\x99s brand and values in CCIB & EA Operations; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]
  

Our Ideal Candidate

• Masters or Bachelors degree
• Thought leadership and proven ability to lead and manage various teams globally and effectively collaborate with a wide range of stakeholders
• Comprehensive knowledge of risk governance frameworks & quality framework and processes
• Subject matter expertise in governance and related operations
• Knowledge of process improvement methodologies
• Proactive and positive with the ability to make good/sound decisions and use independent judgement
• Project and Program Management skills to monitor specific projects and take ownership of issues/ tasks.
• Knowledge of all segments in the business and activities with a broad understanding of CIB Banking business
• Ability to create effective work relationships across functions & borders
• Interpersonal skills in networking, influencing and decision taking
• Good presentation, time management, negotiation and influencing skills
• Excellent written & oral communication skills
• Can work independently to strict timeframes
• Focused, organised and results-oriented
• Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
• Assertive, tenacious and willing to challenge when required
• Knowledge of the Global regulatory environment and the ongoing developments
• Interpersonal skills in networking, influencing and decision taking
• Licenses and Certifications/accreditations ( preferred by not essential)

Role Specific Technical Skills And Competencies

• Manage Conduct
• Regulatory Environment \xe2\x80\x93 Financial Services
• Risk Management
• Relationship Management
• Internal Controls
• Business Process Design

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/career