Guest Relations Officer
Central Singapore, Singapore
Job Description
Job Responsibilities:
- Address customer complaints and escalate to Guest Relations Manager when needed
- Taking and checking reservations Replying emails regarding reservations
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with guests Offer assistance with certain tasks
- With relevant working experience in customer service role
- Able to work in shift pattern and work on weekends
- Proficient in MS Office application
- Good communication and able to speak in English and Mandarin
- Working location: Central Singapore
- Day shift
- Holidays
- Night shift
- Weekend availability
Shift system
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Job Detail
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Job IdJD1275804
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCentral Singapore, Singapore
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EducationNot mentioned