Job Description

Join a team of passionate, fun and hustling Crew at Award-Winning and Top-Voted Best Brunch Spot in Singapore!

www.wildhoney.com.sg/

In the words of our team members - No Place Like Home.

If you love breakfast, hosting guests and takes pride in delivering quality service, we are looking for Guest Relations Officer / Front of House.

Responsibilities:

• Greet guests in a warm, friendly manner
• Ensure waiting area is always neat and tidy
• In-house Reservation and Queuing System expert
• Ensure all reservations are captured accurately into the Sevenrooms / Chope Reservation System
• Updating of regular guest profiles in database
• Maximize seating, dining durations and minimize no show
• Check and ensure menus are always in clean and good condition
• Must have a good knowledge of menu prices and composition of food and beverage items
• Able to suggest any alternatives to guests politely if the restaurant is fully booked
• Communicate with Management about operations and seek clarification on any pertinent matters
• Report any guest feedback to the Manager/AGM for appropriate action, if any
• Exercise personal hygiene through clean uniforms and grooming
• Escort guests to their table and assist them in seating and check if they would like to have some drinks/still or sparkling water
• Manage all phone reservations in a courteous and efficient manner
• To acknowledge and thank all the guests when they leave the restaurant
• Maintain good relationship with team members and back of the house
• Perform other duties as directed

• 5 days’ work week (rostered)
• 44 hours per week
• Medical Insurance & Panel Doctors
• MOM Compliant Leaves – Annual, Maternity, Paternity, Birthday Leave
• Meal Allowances
• Sales Incentives

• Basic qualification of N–level, O-level, Diploma or at least 1 year experience
• Candidates with no experience are also welcomed to apply
• Must have experiences in management of F&B restaurant experience preferably in the hospitality industry
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work on Weekends / Eve and Public Holidays when rostered
• Able to work in a team with people from different backgrounds