Job Description

Guest Relations Officer

The Prive Group

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Full Time
Singapore
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Posted 4 days ago • Closing 20 Aug 2022


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Responsibilities

Calling All Talented Individuals! The Privé Group wants YOU. As one of the leading lifestyle’s operators in Singapore, The Privé Group is looking for dynamic talents for our existing and upcoming projects. We’ve got an eye out for those who actively endorse our vision and who will become champions for delivering the ultimate guest experience. A rich career path awaits those who are willing to devote their time and energy towards creating a rewarding environment for all. If you are passionate about the food and beverage industry and are serious about advancing your career (while having a bit of fun), we would love to hear from you. Job Responsibilities Answer, screen and direct calls in a professional manner Ensure that guests experience a smooth and positive transaction when they are making reservations, and when needed, perform timely and accurate follow-ups Promote informatively on updates of our outlets over the phone or at the outlets when the opportunity arises while interacting with them Take and relay messages in detail Provide information to callers Greet guests entering premises with hospitality Direct guests to correct destination informatively Manage and deal with queries with ownership and sincerity Monitor reservations and update outlets about the numbers and profiles of guests to maximise guest satisfaction Provide support to the team and department Prepare correspondence and documents Receive and sort out incoming mail, Email, and deliveries Maintain & schedule appointment diary Maintain office equipment & inventory relevant to reception area Tidy and maintain the reception area Join our growing team of experienced and enthusiastic talents 5 Days’ Work Week Competitive Salary Performance Incentives Training & Development Programmes Career Progression Integrated Healthcare Benefits Medical Insurance Staff Discounts Annual, Birthday Leave & Benefit Public Holiday Benefit Long Term Service Rewards Fast Apply Open only for candidates based in Singapore No CV Required Fast Interview via Chat Report Job
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