Job Description

COMPANY DESCRIPTION
Wild Honey is all about beautiful breakfasts, all day everyday. It provides an affordable yet luxurious, a chance to become an armchair traveler. A home away from home for guests, friends and team members. Working at Wild Honey provides an opportunity to bring some of the cues of fine dining to all day casual dining. It is a fun, vibrant and exciting place to work. As an employee of Wild Honey you will be able to make an impact every day, through teamwork, passion and an unwavering commitment to ensure every guest has an exceptional dining experience.
DESIGNATION : Guest Relations Officer / Front of House

RESPONSIBILITIES
Join a team of passionate, fun and hustling Crew at Award-Winning and Top-Voted Best Brunch Spot in Singapore! www.wildhoney.com.sg/ In the words of our team members - No Place Like Home. If you love breakfast, hosting guests and takes pride in delivering quality service, we are looking for Guest Relations Officer / Front of House. Responsibilities:

• Greet guests in a warm, friendly manner
• Ensure waiting area is always neat and tidy
• In-house Reservation and Queuing System expert
• Ensure all reservations are captured accurately into the Sevenrooms / Chope Reservation System
• Updating of regular guest profiles in database
• Maximize seating, dining durations and minimize no show
• Check and ensure menus are always in clean and good condition
• Must have a good knowledge of menu prices and composition of food and beverage items
• Able to suggest any alternatives to guests politely if the restaurant is fully booked
• Communicate with Management about operations and seek clarification on any pertinent matters
• Report any guest feedback to the Manager/AGM for appropriate action, if any
• Exercise personal hygiene through clean uniforms and grooming
• Escort guests to their table and assist them in seating and check if they would like to have some drinks/still or sparkling water
• Manage all phone reservations in a courteous and efficient manner
• To acknowledge and thank all the guests when they leave the restaurant
• Maintain good relationship with team members and back of the house
• Perform other duties as directed

• Basic qualification of N–level, O-level, Diploma or at least 1 year experience
• Candidates with no experience are also welcomed to apply
• Must have experiences in management of F&B restaurant experience preferably in the hospitality industry
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work on Weekends / Eve and Public Holidays when rostered
• Able to work in a team with people from different backgrounds

• 5 days’ work week (rostered)
• 44 hours per week
• Medical Insurance & Panel Doctors
• MOM Compliant Leaves – Annual, Maternity, Paternity, Birthday Leave
• Meal Allowances
• Sales Incentives