We are looking for a Guest Relations Officer to join our team! As the Guest Relations Officer, we rely on you to: * Enhance guest relations and loyalty scores * Provide support to ensure a smoo We are looking for a Guest Relations Officer to join our team! As the Guest Relations Officer , we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient manner Provide all-rounded guest services such as checking in and out Contribute towards a memorable hotel experience for all guests We are looking for someone who: Takes pride in being a hotelier Preferably has relevant hospitality experience Has strong interpersonal and communication skills Enjoys working as part of a team Has a can-do attitude Is a self-starter Enjoys crafting best-fit solutions for guests We Offer 5-day work week Learning and Development opportunities for career development Medical and insurance coverage Special employee discount within Shangri-La Group Duty Meals and shuttle bus provided If you are the right person, what are you waiting for Click the apply button now!
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