Guest Relations Officer
Job Description
Job Number 22204666
Job Category Rooms & Guest Services Operations
Location W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Are you an outgoing person who loves to meet and interact with people? Do you believe that all guests should feel welcomed from the moment they step into the hotel to the moment they leave? Then you are that special someone that we have been looking for all this time.
Reporting to the Welcome Manager, you will be responsible for providing a welcoming, efficient, personable and authentic experience for each guest. Additionally, the incumbent will need to maximise guest interaction while minimizing time spent \xe2\x80\x98away\xe2\x80\x99 from the guests, create WOWs for our guests by attending to their needs and performing our Whatever/Whenever service promise during all guest interactions.
We are ideally looking for someone
- With at least a Certificate in hotel management or its related discipline.
- Demonstrates skills, knowledge and experience in customer-service oriented environment.
- Demonstrates strong oral and written communication skills with ability to influence and persuade across all levels of the organisation.
- Proficient in Microsoft Office software and Internet.
Interested? Let us know now!
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests\xe2\x80\x99 passions, providing insider access to what\xe2\x80\x99s new and what\xe2\x80\x99s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you\xe2\x80\x99re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
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Job Detail
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Job IdJD1261652
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned