Guest Relations Officer

Singapore, Singapore

Apply Now

Responsibilities:

Perform personalized check-ins and check-outs efficiently and promptly, whilst adhering to the Hotel\xe2\x80\x99s policies and procedures

Handle general enquiries and requests from guests (like requesting for extra amenities, wake-up call services), build relationships with guests and assist to resolve minor complaints

Deliver professional service when handling reservations over the telephone, via faxes and emails

Ensure all interactions with guests are handled professionally, creating a memorable experience

Requirements:

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.