Job Description

WHO IS TRANSBIZ
If you consider yourself to be a changemaker, a (soon-to-be) master of your craft & a huge advocate of a teamwork-driven culture, a seat at the Transbiz table is the next career chapter for you. An upgraded one.
Here’s why. We know that as much as agencies can be a blessing, it can also be a bit of a struggle too. That’s why TransBiz is not a typical marketing agency. It’s a full-service eCommerce growth machine with a focus on the Amazon marketplace that is on a mission to create purposeful brands that inspire people around the globe, including you.
The truth is this - we spend a third of our lives at work. So can it really get any better than feeling inspired & motivated while working every single day? Let’s see.
WHAT YOU’RE GETTING YOURSELF INTO
A work culture that spans from user research and effective web designs to performance analysis and optimization. Our team of 51 entrepreneurial-minded people runs business marathons together like a professional sports team. We know that each member has a critical role to play to win the game and are ready to help you get up to speed in no time. If this is something you’re already feeling passionate about, then this might just be the job post for you.
WHAT’S IN IT FOR YOU

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• Access to training for your specialization and others within the agency, as well as a chance to attend courses to help you grow further.
• Remote work set-up. You’ll be able to work when you feel the most productive and take a nap when you’re in need of a small boost of energy.
• Be the pioneer member of the team and gain the experience of building and growing it from the ground up.

HOW YOU WILL SPEND YOUR TIME
STRATEGY AND EXECUTION:

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• Create online communities from the ground up under different niches and on different platforms depending on industry trends.
• Execute the right marketing and content strategy to push the growth of the fanbase and encourage engagement within the community.
• Develop digital marketing approaches that can help the company get relevant information from the community. This may include product surveys, mini-campaigns, and other efforts.
• Build a list of relevant customer or market information/data that the company can use for its brands. This will include survey results, product feedback, emails, and SMS.
• Craft growth plans for other potential community groups depending on the trends in the industry.
• Create monthly content plans and community campaigns that can deliver monthly goals.
• Work with inter-amoebas to make sure that the monthly strategy is aligned with the needs of the brand being serviced.

MONITORING

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• Act as a liaison between the community you created and your audience. You will be the voice and tone of the group towards its audience.
• Be the brand moderator and provide community support, content distribution, and digital engagement to build presence and trust within your audience.
• Be constantly updated about relevant news and topics about your niche and create real-time strategies around these to maximize engagement.
• Set clear goals and metrics that can measure the performance of your strategies.
• Conduct pre and post mortem assessments for campaigns and improve SOPs depending on the results.

MANAGEMENT

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• Work with the Group Digital Marketing Head and other internal stakeholders for execution and project management.
• Collaborate with other departments under the Digital Marketing Division and come up with plans on how to segregate or utilize gained data from the communities.
• Manage upcoming juniors under the department.
• Participate in client meetings if necessary.
• Genuinely care for the brands and propose ways for improvement.

THE PERFECT CANDIDATE FOR THIS POSITION

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• You have 3-4 working experiences in social media, digital publishing, content strategy, and community management.
• You're knowledgeable and have experience in doing community management across different social media platforms (Facebook, Instagram, Twitter, Youtube, etc.)
• You have exceptional organizational skills in managing multiple brands and projects simultaneously
• You take systems and processes by heart. You don’t just build a great strategy, you want to see it all the way through to implementation and results.
• You have a proven track record of creating, implementing, and optimizing SOPs to meet business goals.
• You are known to work with minimum supervision with great attention to details, deadlines, and accuracy
• You have excellent written and verbal communication skills and are ready to jump on audio and video calls.
• You must resonate with our Vivid Vision 2024.

Whether it be SEO, Content, E-mail Marketing, or Social Media, the department’s efforts boil down to sending the right message to the right audience so that we can help reach the goals of our clients. Behind the stories, however, we also strive to bring the best results through data-driven strategies and planning. We are a small team that strives for growth and excellence, always moving in step with the dynamism that’s natural to the digital marketing ecosystem.
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