Job Description

Cr\xc3\xa9dit Agricole CIB is the corporate and investment banking arm of Cr\xc3\xa9dit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank\'s clients, meeting their financial needs throughout the world.
Cr\xc3\xa9dit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit www.ca-cib.com

Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/

Reference 2022-74496

Publication date 09/12/2022

Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Head of COO Office in ISAP

Contract type

Permanent Contract

Management position

Yes

Job summary

Summary of the position:

Under the hierarchical report of head of ISAP, the candidate will manages and supervises COO Office teams in ISAP.

Main responsibilities:

• Supervise and oversee COO Office teams in ISAP.
• Main activities of his teams are:

- IT Operational Controls (for IT Permanent Controls)

- Budget Management and Finance

- Operational Support & Services including premises

- Security, SLA and BCP

- Sourcing Global Coordination

- Sourcing Management (mainly for external contract hiring/renewal) and global strategy

- Procurement

- Communication (internal and external)

• Contribute to and supervise the production of all strategic documents
• Be part of the management committee of ISAP, co work with all members
• Contribute to the transformation plan of ISAP and IOS (design and roll out)

Activities

Main duties details:

Supervise and oversee COO Office teams & activities in ISAP:

• Ensure all the activities under the teams\' responsibilities are performed on schedule, within quality standards and cost effectively.
• Continuously monitor the satisfaction level of his internal customers and put efforts to improve it.
• Talent management for his teams.
• Make sure all the staff of his teams observe and respect Credit Agricole CIB code of conduct.
• Ensure all the rules, guidelines & processes are properly documented and updated.
• Manage changes, whenever/wherever applicable.
• Continuously put efforts for study & realization of continuous improvement, efficiency & innovation.

Manage high level of issues between his teams and other parties

• Coordination with Paris Office teams (RMC, TIM, COO).
• Coordination with other teams in ISAP and in SB Branch.
• Coordination with other teams in GIT Asia.
• Coordination with any other teams:

- External vendors, when needed.

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Cr\xc3\xa9dit Agricole