Head Of Digital Service Center

Singapore, Singapore

Job Description

Explore our Digital WorldDo you want to create technologies that transform the everyday for billions of people? Our digital careers offer the opportunity to shape the next era of growth and innovation, challenging ourselves to build a better future. By creating ground-breaking technologies that transform our world, we need the most innovative and diverse Digital Minds to develop tomorrow reality. Picture yourself in the Digital World of Siemens here: www.siemens.com/careers/digitalmindsWhy you'll love working for Siemens!Work life balance - Embrace our flexible work environment with flex hours, telecommuting and digital workspaceSolve the world's most significant problems - Be part of exciting and innovative projectsEngaging, challenging, and fast evolving, cutting edge technological environmentOpportunities to advance your career and mentorship programs on a local and global scaleCompetitive total rewards package and flexi benefitsEmployee Share OptionsContribute to our social responsibility initiativesParticipate in our celebrations, social events and offsite business eventsOpportunities to contribute your innovative ideas and get paid for themDiversity and inclusivity focusedYour future role: Become part of our Digitalization team in Singapore to transform the Service Business of Siemens Smart Infrastructure. The Digital Service Center is at the center of this ongoing journey, ensuring proper delivery of all digital services towards our customers as well owning the necessary enablers like digital tools, cloud applications and related processes. The digital services delivered by the DSC span from Remote Support over Managed Services to Data Driven Services, using advanced analytics to optimize building operations and energy consumption.The Head of DSC is part of the country management team and works in close collaboration with local and regional stakeholders from business lines, portfolio teams and customers to define the future of building related services.Your responsibilities - challenging and future-oriented: Provide vision, leadership and governance for the local DSC teamResponsible for DSC team operations - availability and delivery of committed services as part of customer contracts and projectsIdentify opportunities for digital services together with business lines, provide pre-sales / consulting support and remove organizational barriers for strong teamwork, collaboration and excellent service deliveryDevelop new use cases & services by utilizing local and global innovations and matching them with market demand; challenging the status quo of traditional service deliveryDefine strategy and implementation plan for strategic digital initiatives and deliver against them in close collaboration with business lines and managementEnsure continuous improvement process to achieve efficiency gains and highest quality to meet constantly raising expectations from customersDefine common KPIs across all services in alignment with business lines, ensure compliance and take necessary action where needed to close gapsYour qualificationsThe basis for your success is a Degree in Computer Science, Engineering or similar experiencesStrong leadership and execution skills, driving results with customer focusExperience in managing innovative, technology driven teams that challenge the status quoStrong business acumen and strategic thinking skill with the ability to understand and manage the dynamics of a complex matrix organizationOperational experience in service, project management, strategic planning and sales-related functions is an advantageYou are characterized by your willingness to learn, analytical and communicative skills as well as by your problem-solving orientationAbility to build strong relationships across diverse groups, translating technical concepts for business audiences, and business concepts for technical audiences.Understanding the building services market, its challenges, trends and competitors is desirableYou are confident in handling MS Office365 applicationsFluent in EnglishWe are an equal opportunity employer and value diversity at our company.We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.Please apply via: [ Link removed ]
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Job Detail

  • Job Id
    JD1074717
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned