Job Description

Organization

Volvo Construction Equipment

Position Description

Job Summary

• Directs team to achieve objectives established in the Company\'s Strategic Plan
• Develop and implement effective parts sales & marketing plan and monitors monthly to achieve team goals
• Analyze sales statistics and market trends, seeks out and identify new business opportunities, initiates action plan to secure new business
• Support market area to maximize dealer parts retail business, profitability and parts penetration
• Develop and implement parts pricing strategy that maximize the revenue and profitablity targets
• Continually review existing product offering, - by collecting and consolidation of market inteligence via frequent dealer /customer visits - pricing and competition to maintain a competitive advantage
• Owner of parts \xe2\x80\x9cOrder To Delivery\xe2\x80\x9d processes
• Develop logistics concept for parts supply
• Continuously evaluate and strategies the optimal supply chain solution for parts

Main Tasks/ Responsibilities / Authorities

Responsibilities

• Lead, influence and motivate successful Parts and Logistics team
• Develop, implement and manage regional parts marketing programs and sales processes to achieve targets

• Business planning, forecasting activities and monthly updates
• Plan and execute parts marketing and respective promotion activities
• Drive financial targets and follow up sales development of parts commodities and carry out improvement plans
• Maintain close communication with market area and dealers to achieve parts business targets
• Develop dealer aftermarket commercial mindset through programs

• Brand representation in facilities and communication
• Help dealers to plan, develop and execute periodic marketing and promotional activities
• Work closely with retail development to help dealers improve sales management and respective processes
• Commercial training for dealer
• Manage Parts pricing process

• Set annual parts price level development objectives per market area and execute
• Drive gross margin development of parts offerings as per targets
• Support and develop dealer pricing competence and capability to ensure appropriate retail price positioning is market oriented and competitive
• Manage the analysis of competitive parts price baskets and develop a proactive culture of handling specific pricing issues
• Drive Parts and Logistics sales and marketing processes & products

• Interface with Parts and Logistics COE
• Drive implementation of suitable global programs in Asia
• Deliver key actions for machine product launch preparation (parts pricing, dealer initial stocking)
• Recruits, hires, develops and retains key talent
• Provides leadership to the day-to-day operations, while maintaining focus on strategic goals.
• Responsible for managing and controlling the team\'s budget

Authorities

• Parts Pricing decisions as per Delegation of Authority Guideline
• Plan and prepare regional Parts budget and price level development for management approval
• Work within approved budgets.
• Manage team performance with appropriate actions

Accountability
Successful attainment of parts and logistics financial and operational objectives
Performance of the responsibilities in this JD and dealership\'s return on investment.
Customer Satisfaction Survey and Dealer Satisfaction Survey results

Network of Interaction

External

• Dealers (PDP forums) and customers
• External agencies, service providers

Internal

• Parts and Logistics COE
• Market Area Uptime & Parts commercial team
• GTO Service Market Logistics
• Productivity and Retail Development team
• Finance and business control
• Marketing and communication
• HR

Education/ Professional Qualifications

• Bachelor\'s degree in marketing and/or engineering
• Minimum of 10 years of aftermarket sales & marketing experience preferably in construction equipment industry
• A strong understanding of the industry and how a dealership operates required
• Good understanding of financial principles relative to the operations of the parts department.
• Good understanding of financial reporting and pricing principles and effects of discounting.
• A good working knowledge of sales management process, technics and methods.
• Product knowledge including features and benefits of all commodities sold.
• Good planning, strong organization skills and ability to establish priorities
• Commercially and business focused, target-driven with \xe2\x80\x9cself-motivated\xe2\x80\x9d initiator skills.
• Proven ability in project management - handle several projects concurrently
• Strong verbal and written communication skills and the ability to present information effectively
• Ability to solve and analyze problems and deal with complexity
• Strong computer skills, proficiency in Microsoft office
• Experience of developing dealer and customer relationships, working with and through others at different levels
• Ability to market and sell complex solutions
• Strong interpersonal / leadership skills
• Have the ability to influence change, have an outgoing and persuasive attitude
• Demonstrate ability to remain flexible while responding quickly to changing priorities in a fast-paced environment.
• Willing to work flexible hours and travel (+30% travel required)

Additional Important Requirements

• Good command of English language
• Experience in aftermarket sales in CE industry
• Excellent sales and strong negotiation skills
• Strong general business acumen and maturity
• Ability to work calmly under pressure
• Good planning and organisational skills
• Hands on and result driven
• Sensitivity to different cultures
• Geographical context - regional, global (partly)

Functional Area

Aftermarket

Travel Required (maximum)

Occasional Travel

About us

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers\' uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group\'s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
www.volvogroup.com/career.

Volvo Construction Equipment is a global company driven by passion, curiosity and by our purpose: to build the world we want to live in. We believe that only through imagination and teamwork can we develop a world that is cleaner, smarter and more connected. Our company culture reflects this belief through the care and trust it places in our customers, employees and suppliers. People are at the heart of our business. It is through our strong network of talented, enquiring and innovative minds that we have been able to pave the way towards a more sustainable future. The global construction industry is our arena and our employees are our greatest assets.

We can only continue to stand out as industry leaders through the people driving us forwards. Come be a part of our team and help us build tomorrow.

Employment/Assignment Type

Regular

Last application date

24-Apr-2023

Arquus