Job Description

Job: Data and Analytics
Primary Location: Asia-Singapore-Singapore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 15/Aug/2022, 10:49:45 PM
Unposting Date: 15/Sep/2022, 5:59:00 PM

Role Responsibilities
What is the Opportunity?
We are seeking a talented and passionate, senior individual to join Standard Chartered as the Head, Portfolio Analytics in the Portfolio and Programme Management team within the broader Group Transformation Office. The Portfolio and Programme Management team is a value-centric capability driving success of projects / initiatives, efficient utilisation of resources and achievement of the Bank’s strategic objectives. It is responsible for:

• Setting and maintaining standards for change delivery.
• Designing, prioritising and executing strategic transformation programs.
• Providing insights into the health and the performance of the portfolio to drive accountability and efficiency.

What will you do?
The Head, Portfolio Analytics is a pan-bank role driving accountability and efficiency on the Group’s change portfolio through analysis and insights, enablement of data driven decisioning and periodic reporting into the senior leadership and governance forums.
The role holder will bring together relevant stakeholders across the Bank including Functions, Businesses and Data Owners to provide analysis and insights into the Portfolio, enable data driven decisioning, and report periodically and on ah-hoc basis into the senior leadership and governance forums. Strategy

• Define the vision and road map for Portfolio Analytics capability.
• Design and implement relevant OKRs to identify Group performance against strategic objectives.
• Provide Thought leadership in leveraging leading tools and techniques to integrate, automate and streamline portfolio governance and oversight.
• Establish Group-wide standards for portfolio analytics to be incorporated by the respective businesses and functions.
• Challenge and provide input into the change delivery standards, tooling, and communication to drive towards the overall vision of Portfolio Analytics Capability.

Business

• Work with Businesses and Functions to support them with relevant data and insights in planning, forecasting and execution of Portfolio.
• Gather feedback from stakeholders and prioritise and embed these items as improvements into the roadmap of Portfolio Analytics capability.
• Support facilitation of cross-business, cross-functional de-conflict and decision making through standard data and metrics.
• Work with stakeholders across the Bank to gather data where relevant, ensure the data is correct and incorporate business context to generate reporting that is meaningful.
• Execute each reporting cycle / process with an eye on automation and improvement.
• Establish golden source of truth of data and metrics for Portfolio management.
• Ensure consistent definition of measurement of Portfolio metrics across the Bank.
• Establish periodic / ah-hoc reporting and tracking on Portfolio including, but not limited to, the following.
• Global reporting of KPIs and global portfolio indicators (local and global initiatives).
• Global tracking of transformation programmes at key milestone level (investments, costs and benefits).
• MT Reporting by exception / dashboard.
• Provide key inputs into investment update to the plc Board every six months.
• Including milestone reporting for platinum initiatives.
• OKR reporting for ongoing delivery.

Processes

• Support the Global Head, Portfolio and Programme Management to discharge responsibility on several Board and Management level Risk Appetite metrics related to Change Management.

People & Talent

• Champion and act as a role model of the Group’s values and culture. Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in the Bank are drivers and owners of client outcomes.
• Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.
• Employ, engage, and retain high quality people, with succession planning for critical roles.
• Ensure team structure/capacity is reviewed to enable delivery of client outcomes.
• Ensure the provision of on-going training & development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind.
• Provide feedback on transformation leaders to their people leaders, as part of performance reviews.

Risk Management

• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group related to transformation projects and change. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
• The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.
• Ensure a full understanding of the risk and control environment within the team.
• Ensure support procedures are in place and adhere to Group Security & Audit policies within the team.
• Develop capabilities to identify and manage inter-QPR dependencies and concentration risk.

Governance

• Responsible for timely and accurate reporting to SC management teams regarding investment portfolio.
• Provide input into GNFRC and GRC to address their ad hoc requirements as relevant
• Provide input into the Bank’s Investment Prioritisation approach including but not limited to the Quarterly Review and the Strategic Investment Review Forum that governs all new transformational change investments in the Bank

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Global Head, Portfolio and Programme Management
• Wider Group Transformation Office
• Business Heads
• Function Heads
• Transformation Leads across the Bank
• Group Process owners

Our Ideal Candidate

• 15+ years of experience in Project and Change Management, Portfolio Analytics, Transformation, Data type roles (preferably in financial services).
• A track record of success in Enterprise / portfolio Analytics leadership roles.
• Experience delivering complex programmes / projects in IT and/or a financial services environment.
• In-depth knowledge and experience in architecting, designing and developing analytics and insights capability at a global scale.
• Appreciation and understanding of data management and its implication on the Portfolio Analytics capability.
• A good understanding of, and experience with Agile methodologies. New ways of working, any relevant qualification in WoW, Agile, Project / Programme Management preferred.
• Proven ability to prioritise issues within a large, rapidly changing environment and manage a wide variety / high volume of tasks while maintaining quality delivery.
• Understands the operational environment, processes and controls needed to execute requirements.
• A results-driven professional. Takes ownership to deliver, with a high level of flexibility and a preparedness to ‘roll up his/her sleeves’ to get the job done.
• Strong influencing and communication skills – oral, written and presentation. Proven success in communicating technical information in a simple way.
• A team player: multi-culturally aware with a proven ability to work in a global service delivery model, with onshore and offshore resources.
• A proven ability to work independently, solve problems and make balanced judgments / decisions.
• Demonstrates ability to work with limited direction and multi-task without loss of quality.
• Confident and courageous to raise/escalate issues in a pro-active, professional, and timely manner.
• Demonstrate understanding of and commitment to the Group’s core values.

Role Specific Technical Skills and Competencies

• Business Acumen
• Data Science
• Enterprise Agility
• Data Analytics
• Organisational Change Management
• Portfolio Management
• Manage Projects

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers