Head, Technology Transformation

Singapore, Singapore

Job Description


The Role Responsibilities
Strategy

  • Implement Financial Markets\' (FM) Transformation Strategy with scope across technical and technical adjacent projects
  • Accountable for defining the strategy, planning, rollout and delivery of transformation agenda across FM, and CIO-FM
  • Work with the senior leaders to develop and execute a business aligned transformation strategy that meets clients\' requirements. Play a key role in the annual strategy, investment funding and budgeting processes
  • Work with the Business Heads, Functions, COOs and CIOs to define and execute the strategic agenda incorporating economic, political and regulatory change to maximise shareholder value, identify and create areas of competitive advantage
  • Assess feasibility and viability of projects and potential projects and flag issues and red flags where appropriate
  • Create holistic vision for FM Transformation inclusive of existing and prospective changes and improvements
  • Conduct peer-reviews, client (internal) reviews, and client (external reviews), participate in assurance testing, top-down and risk and controls self-assessments, as well as audits as required
  • Ensure awareness of the Transformation program across FM, Technology, Operations, and other functions as required
  • Ensure the Bank is compliant with Data rules and regulations by overseeing the governance of the Transformation Product across FM
  • Support all Programme changes and enhancements and ensure that all governance risks and issues are properly highlighted and addressed and that a high standard delivery is achieved across FM
Business
  • The Transformation Head for FM is, in partnership with the CIO of FM, responsible for the delivery of a robust Transformation Product which enables FM to meet business objectives as well as optimizing the client experience.
  • Ensuring appropriate planning, governance and controls are in place to ensure benefits from investments are delivered as per plan. Requires collaboration with the broader FM business organisation as well as COO, CIO and functions organisation.
  • Proactively propose and design control improvements, enhancements and simplifications where appropriate
  • Deliver all allocated activities to the highest quality standard and call out when this is not the case
  • Proactively monitor programme artefacts and deliverables for quality and completeness, including auditable approval trails
  • Support Programme to manage and close audit, risk and regulatory commitment and proactively self-identify gaps and prevent any audit findings from internal and external auditors
Processes
  • Deep understanding of Program Creation, Program Management, and Governance, as demonstrated in prior roles (ideally within Standard Chartered Bank)
  • Reviews existing processes to ensure they are fit for purpose
  • Partner closely with FM business leads, external clients, Technology and Innovation, COOs, and other relevant stakeholders
  • Act as a point of contact and escalation to internal users (TB, FM, Client Coverage) on relevant projects and initiatives
  • Leads the design and implementation of the Transformation Product for FM
Risk Management
  • Maintains a comprehensive insight into the current and emerging risk profile.
  • Evaluates the appropriateness of the organization\'s frameworks for governance, risk and control
  • Contributes to the development of risk-oriented culture within the organization
  • When processes change ensures controls and monitors are fit for purpose and redesign where necessary
  • Supports timely and quality execution of governance and control changes as and when required
Governance
  • Completes high quality and timely risk documentation - top risk profiles, residual risk assessments, risk acceptances, root cause reports, management action plans, risk committee papers.
  • Maintains SCB Standards for Program Management
  • Work with individual Businesses and Functions in the context of change management, both to provide general guidance and to support them to resolving specific issues
  • Manage interdependencies in transformation initiatives and centrally govern investments for FM and FM-CIO
  • Set a consistent methodology for measuring baselines and tracking/reporting benefits, tracking of transformation programmes at key milestone level (investments, costs and benefits)
  • Responsible for Change Management, including data accuracy (i.e. timely and accurate reporting to management teams re investment portfolio), training, governance and quality assurance.
  • Maintain the project framework and perform first line quality assurance with a focus on FM centric priority projects across the project portfolio with timely and appropriate escalation to Business and Function Heads for remediation.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group\'s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Transformation, FM Team to achieve the outcomes set out in the Bank\'s Conduct Principles. FM Code of Conduct
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
  • Head, FM; CIO, FM; COO, FM; FM Business Heads; FM Functional Heads; Group Head, Transformation
Our Ideal Candidate
  • 10+ years of relevant experience in building and maintaining programs within a bank.
  • Strong Program Management background, as demonstrated by being the business owner of successful programs within the bank.
  • Deep relationships with relevant stakeholders, inclusive of COOs, T&I Leaders, and CCIB Business leadership.
  • Working experience in supporting the Financial Markets business, Transaction Banking Business, and Client Coverage Business
  • Strong understanding of the Data Product and future/market trends in this space
  • Significant experience working in/running Innovation and Change within a complex organisation (ideally Standard Chartered Bank)
  • Ability to work independently in a fast-paced environment
  • Ability to articulate complex issues concisely and communicate effectively, both spoken and in written
  • Collaborative and creative problem solver, while being outcome focused.
  • Strong interpersonal and stakeholder management skills
  • Strong analytical skills with an ability to understand complex workflows and excellent attention to details
  • Comfortable working in a relatively unstructured and multi-cultural environment
  • ADKAR Prosci certified in Change Management
Role Specific Technical Competencies
  • Business - Market Knowledge
  • Operational Risks
  • Analytical Thinking
  • Risk Management
  • Regulatory Environment - Financial Services
  • Manage Risk
  • Problem Solving
  • Understanding Customer Needs
  • Internal Controls
About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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Job Detail

  • Job Id
    JD1378041
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned