Job Description

Job responsibilities

• Work closely with various stakeholders to understand current challenges, issues, processes and make recommendations for improvement based on data analysis and market research
• Design, build and automate reports / actionable dashboards to track key business performance metrics relating to client experience / business processes
• Work closely with Supervisor and relevant team on new technology/devices/solution assessment, internal and external stakeholder communication and preparation of report, training materials as required.
• Work closely with Supervisor and team members on planning, executing, monitoring, controlling and facilitating the assigned projects with risk management measures ensured
• Work closely with Supervisor and team members on the optimization of proprietary softwares used in the company
• Assist in meetings arrangement and minuting where required under supervision
• Collaborate with cross-functional teams to launch and own projects / initiatives, drive end-to-end implementation and track outcomes
• Orchestrate and communicate to various stakeholders on existing and new projects / initiatives
• Develop communication and training materials to implement projects / initiatives
• Perform additional projects /other ad-hoc duties assigned

• 
  Diploma/Bachelor's degree in a related field
• Data-driven, with demonstrated problem-solving skills and attention to detail through past internships
• Good team player and capable leader, positive attitude, eager to learn and can adapt to fast-paced challenging work environment
• Full-time interns preferred (3-6 months)