Job Description

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To assist in directing, maintaining, training ,organizing and supervising cleanliness and maintenance of the Guestrooms and Public Areas, Laundry, Linen Room and Uniform Room
• To ensure maximum efficiency in performance of housekeeping personnel
• To acquire and maintain immaculate guest rooms and public areas
• To assist the department to control and reduce departmental expenses/labour, linen, equipments, supplies, amenities and uniform
• To prepare monthly and daily scheduling to ensure adequate manpower
• To be completely familiar with and carry out policies and procedures set forth by the hotel
• To assist in training, supervision and maintenance of grooming and standards within the scope of responsibility
• To continually supervise, train and retrain all housekeeping personnel
• To inspect rooms cleaned by housekeeping personnel for cleanliness and maintenance of deficiencies
• Initiate and maintain effective communication within housekeeping, engineering and front office department
• To oversee the daily operations of the Laundry, Linen room and Uniform room
• To ensure quarterly linen and uniform inventory is carried out
• To ensure monthly orders for guest and cleaning supplies is raised
• To assist with the Annual Budgeting process for their respective sections
• To conduct daily morning briefings
• To ensure all action plans made for the departmental goals are followed through
• To make staff rosters for Rooms, PA, Linen room and Uniform room
• To manage and control Overtime, Overtime spreadsheet and Daily staffing spreadsheet
• To check all Laundry charges entered by the Valet
• To perform any other duties that may be assigned by the Management.