Job Description

You will serve as a business partner, and work closely with the business leaders to support business goals and achieve positive results in the following functions: Talent Acquisition

• Manage the full recruiting life cycle.
• Design and implement recruiting strategies.
• Manage internship programmes, serve as a point of contact for interns.
• Ensure a quality candidate experience throughout the recruitment life cycle process.
• Maintain consistent communication with hiring managers and ensure the staffing plans and candidate pipeline align to meet hiring goals.
• Work closely with hiring managers to define recruitment needs and the hiring process.
• Accurately track pipeline, priorities and performance data to share with internal stakeholders on a regular basis.
• Continuously attract and network with top talent and build a central repository of candidate information with an emphasis on feeder pool development to proactively meet future workforce needs and decrease time to fill.
• Explore diverse populations of candidates.
• Ensure positive experience for candidates to optimally leverage the talent attraction activity.
• Conduct salary analysis to offers and ensure organizational equity.
• Develop and implement SOPs for the onboarding and exit processes.
• Conduct HR -related training including New Hire Orientation.
• Continually research and propose new processes and ideas to attract, retain, and engage high potential employees at all levels of the organization.
• Gather and analyze data to build HR metrics, for e.g., time-to-hire, cost per hire, staff turnover.
• Maintain employee personal files and records digitally.

Engagement and Retention

• Partner with the business leaders to position and develop employer branding, employee engagement activities and staff retention strategies.
• Be a champion for employee recognition and morale building activities.

Employee Relations

• Apply knowledge of and ensure compliance with the labour law, company policies and best practices to resolve employee issues.
• Conduct investigations and make disciplinary recommendations, when needed.
• Educate business leaders and employees in handling of employee issues.
• Coach managers on Performance Management conversations and documentation.
• Prepare corrective action documents and requests for separation.
• Promote HR programs to create an efficient and conflict-free workplace.
• Conduct exit interviews.
• Utilize exit interview data to identify trends and make recommendations to reduce turnover and improve employee engagement.

Talent Development

• Support in identifying competency and skills gap for training needs analysis and training plans.
• Source, propose and administer learning programmes for staff development needs.
• Support the Leadership Development and Career Development Programmes.
• Drive the learning needs analysis process and career development conversations through the promotion of existing tools and actively seeking and developing new opportunities.
• Manage graduate programmes or Management trainees programme.
• Apply for government training grants.
• Facilitate talent development sessions.
• Conduct post-training evaluation, and measure results.

Performance Management

• Support driving the performance appraisal process to deliver high performance.
• Assist in training managers to give fair assessments to employees during the Performance Appraisal exercise.
• Responsible to collation and analysis of data from the performance appraisal exercise.

HRIS System Integration

• Support in the migration of HRIS, and in the development of training materials for internal coaching.
• Act as internal subject matter expert on HRIS reporting and trouble shooting.

Requirements:

• Bachelor degree in Business Adminstration or certifications in Human Resource Management.
• Minimum 5 years of HR experience, preferably in talent acquisition in recruitment agency environment and/or the education sector.
• Possess strong application knowledge of the labour law and HR practices.
• Excellent influencing, collaboration and communication skills.
• Possess sound business acumen with good sense of ownership and project management skills.
• Hands-on attitude with high energy levels while working under pressure.
• Demonstrated ability to work independently, manage competing priorities and meet deadlines.
• Proficient in MS Office.
• Ability to maintain a high level of confidentiality and professionalism is a must.
• Immediate availability or short notice is preferred.