Job Description

a) Account Servicing

• Follow up on customer\xe2\x80\x99s requests, orders, and correspondence of information to customers
• Coordinating with operations/ customer service on ground issues and customer\xe2\x80\x99s site / requirements updates
• Monitor consumption, revenue and margin of their overall portfolio and every individual accounts
• Managing and reviewing of credit limits based on consumption and forecasting
• Recommending customer visits to resolve credit issues / new project developments / introduction of any change of new personnel in-charge
• Weekly briefing of every account\xe2\x80\x99s performance, highlight on any initiatives and discuss on account service activities on weekly basis with the line manager

b) Sales pipelines and Marketing activities

• Cold calling, identifying and close leads
• Assist to identify cross selling products
• Reporting of sales pipeline building activities, potential pipelines, statuses on developing opportunities
• Follow up and build on new leads/ Opportunities

c) Pricing Negotiation

• Candidate must be able to identify margin stretching opportunities
• Candidate must be able to negotiate and maximize margin, whilst adhering to sales margin criteria
• Able to justify for pricing based on consumption and forecast

d) Credit Management and Collection of receivables

• Identify clients\xe2\x80\x99 financial performance and income sources
• utilizing KYC and clients\xe2\x80\x99 consumption for proposing credit limit and terms required for each account
• Reminding and chase customer\xe2\x80\x99s committed payment date to meet target date
• Keep within the KPI of acceptable aging days
• Recommend next course of actions based on collection situations