Our client, a market-leading actuator manufacturer and flow control company. They have established manufacturing facilities and a global network of local offices and agents, providing worldwide service. They specialize in the Oil & Gas, Marine, Power Generation, Mining, and Water & Sewage industries.Responsibilities:
To provide exceptional levels of Customer Service
To respond swiftly and accurately to all customer queries within pre-agreed timescales
Produce Sales Quotations, Pre-qualification documents, Technical Proposals and any other form of information required by the customer / potential customer
Responsible for delivering high levels of customer satisfaction at all times
Ensure quotations are recorded accurately and in a timely fashion, to maintain departmental KPI\'s
Ensure accuracy of quotations, technical documentation, customer Purchase Orders and any other related documentation prior to issue to Contracts for booking in
Progress/chase outstanding quotations within pre-agreed timescales and report accordingly
To maximise the potential of key accounts and new business with existing and new customers
Use existing procedures to solve routine or standard problems
Work under supervision and direction from the Inside Sales Supervisor / Customer Service Team Leader
Requirements:
Experience in using ERP Systems
Degree or Engineering / Technical Qualification -entry level role (or equivalent)
Strong Customer Service experience - typically 2 years\' experience in relevant role involving basic concepts and procedures
Basic Engineering or Technical knowledge
Job Type Temporary / ContractWorking Hours Mon - Fri: 8.30am to 5.30pmSalary From S$3,000.00 to S$4,000.00Location NorthClassification Temporary / Contract