Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
We are looking for an Invoice Administrator to join our company.
In Wilhelmsen Port Services, we provide our customers with piece of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible.
The Invoice Administrator will report to the Husbandry Centre Manager.
Required experience and skills:

• 
  NITEC, Higher NITEC or Diploma in Maritime Business or related discipline.
• 
  Preferably experience in Shipping Operations.

What you will be doing:

• 
  Proactively follow up, collect, check, and allocate supplier’s invoices to correct port call.
• 
  Coordinate preparation, checking and finalization of disbursement accounts (DAs) within agreed KPIs (either internal KPIs or those agreed with the Principal).
• 
  Ensure DA accuracy and compliance with customers’ DA requirements and Standard Operating Procedures.
• 
  Closely follow up with local agents and coordinate resolution of FDA queries and FDA settlement disputes.
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  Ensure that all internal and external requirements related to filing and storing of documentation related to disbursement accounts are fulfilled.
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  Follow up with customers regarding payments on a regular basis. Seek advice from SA Credit on best approach. Escalate to Central Agent / Customer Support Agent where required.
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  Daily check to ensure customer payments reflect the correct DA IDs to which the payment relates to assist Cash Collector in funds allocation.
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  Arranging payments from Principal and to Local Ports, by following up the Principal with balances and coordinating with Cash Collectors for payment allocation.
• 
  Send FDA to customer, when required.
• 
  Register and follow up customer complaints in improvement potential (IP) system.

We offer a culture and work environment of strong leadership, career development and a job that is both challenging and stimulating.
Sounds interesting? If you can see yourself in this role, please let us know why you are our new Invoice Administrator.
Work Location : Singapore
Application Dateline : 10 Sept 2022