Job Description

• 
  Our client is one of the biggest IT providers, specializing in providing innovative solutions and infrastructure to their customers. They are currently hiring for the position of Corporate IT Consultant for the IT Infrastructure project. This position will maintain long-term healthy relationships across all corporate ITs on the globe, acting as a bridge between users and system owners.
  
  This position is required to report to the Manager.
  
  \xe3\x80\x90What you will be working on\xe3\x80\x91
  
  • Lead and drive projects implementation and service delivery
  • Act as the point of contact for the account, responsible for service delivery and prioritization of work requests
  • Communicate with key holders in Japan and Overseas ITs to define, prioritize, and develop projects and to provide daily operational support
  • Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company\'s standards
  • Accurately documenting the project\'s creation, development, and execution as well as documenting the project\'s scope, budget, and justification
  • Monitor and ensure SLAs are met, issues escalated, and prioritized
  • Identify operational gaps and drive to ensure closure, both internally and externally
  • Provide the system owners with relevant reporting and trend analysis statistics to pro-actively support and improve service level
  • Maintain long-term healthy relationships across global corporate ITs, acting as the bridge between clients and internal teams
  • Participate in IT infra and network upgrading ad-hoc projects
  • Any other ad-hoc duties as required or assigned

• 
  Requirement

  
  \xe3\x80\x90What they\'re looking for\xe3\x80\x91
  
  • Bachelor\'s Degree or Diploma in Information Technology / Information Systems / Computer Science, Business IT, or other relevant disciplines
  • At least 1 year of IT/Network operation experiences
  • Ability to diagnose, troubleshoot and resolve network problems
  • Ability to work with users of different levels and nationality
  • Be conversant in English and Japanese, and possesses a good working attitude and disposition, Japanese language skill to be required JLPT N1 or higher to communicate with Native counterparts
  • Ability to work independently & effectively with a team
  • Ability to think creatively and work under pressure
  • Require to travel to APAC countries once per half-yearly (Japan, Asian Countries)

• Working Hour

  9:00 ~ 18:00

• Benefit

  
  \xe3\x80\x90What they are offering\xe3\x80\x91
  
  • AWS
  • Variable Bonus (Depending on Company & Individual performance)
  • Annual Leave: 14 days (maximum up to 21 days)
  • Medical Insurance: Full coverage of medical expenses incurred for consultation at the Company\xe2\x80\x99s appointed clinics.
  • Flexi Leave (3 days/year)
  • Increment and average rate: Once a year, around 3%, depending on the performance
  • Working style: WFH/Hybrid/100%Office \xe2\x80\x93Require to come for monthly morning meetings in the office and when necessary
  • Workday: Implementing flexible work hours