Job Description

Role:

• IT executives provide technical support to users experiencing hardware, software, and networking issues. They work on-site or via remote systems to assist with software installations, network failures, hardware malfunctions, and other IT-related matters. The candidate should also have an interest in process automation and digitalization.

Responsibilities:

• Evaluate and/or recommend the purchase of computers, network hardware, peripheral equipment, and software.

• Diagnose and resolve hardware, networking, security, ERP (Microsoft Dynamics), WMS, mobile applications (Sales Force Automation), website update, or other IT-related issues quickly and effectively.

• Responsible for IT support for IT issues that need hands-on support such as hardware problem diagnostics, PC/Software installation, configuration, maintenance of operating systems, etc.

• Ad-hoc duty assigned and other IT-related matters.
  

• Candidate must possess at least Nitec or Diploma in any IT related.

• Probably at least one year working experience in IT role. Exposure to FMCG or distributor industry is highly desirable.

• Having experience in ERP system, WMS system, Microsoft Azure, Power Apps, SQL, Qlik is an added advantage.

• Good knowledge of Office 365 related applications (Outlook, OneDrive, Microsoft Teams, etc.)

• Passionate about converting manual process/document to digitized versions.

• Positive working attitude, Innovative, Disciplined, Result Oriented, Agile, Work effectively with each other, Accountable.