Job Description

• Responsible for the smooth functioning of the IT Department and its operations, advise program developments for both front and back of house usage, co-ordinate and establish hardware maintenance programs and to establish procedures in case of system interruptions; ensure security of data storage and protection and training of user equipment.
  • To co-ordinate the investigation and timely handling of software fault reports or enhancement requests.
• To design and develop any application software for specific user department requirement, including software support and maintenance.
• To have a complete understanding of the Hotel’s policy relating to Fire, Safety and Health.
• The IT Manager interacts with all the Departments, Hardware and Software Maintenance Consultant as well as the PABX Consultant.
• The IT Manager co-ordinates and assists other departments to get the best out of the Hotel’s EDP systems.
• To ensure that any preventive maintenance required by any EDP equipment in the Hotel is carried out on scheduled time, establish a maintenance checklist of all EDP Equipment installed in the Hotel and ensure that a properly controlled physical environment is created to accommodate all the hardware required by all systems.
• To follow through the timely repair and return to service of any faulty systems or items of equipment.
• Be required to work at irregular hours and ready/available on call basis in case of minor system failures and emergencies.