It Helpdesk Engineer (ft)

Singapore, Singapore

Job Description

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About the Job

Responsibilities:
  • Handle PC support and troubleshooting for both software and hardware
  • Diagnose and resolve simple technical issues on printers, network,s and server
  • Identify and escalate situations requiring urgent attention
  • Resolve issues through the ticketing system on the first touch whenever possible
  • Ensure faults are progressed and cleared within agreed Service Level Agreements (SLAs)
  • Participate in projects when required


Requirements:
  • Diploma in Computer Sciences, Information Technology, or a related field preferred
  • Preferably 1-2 years of experience in an IT Help Desk environment
  • Excellent problem solving, communication, and interpersonal skills along with patience, a customer-friendly attitude, and the ability to work in a team environment is preferred
  • Knowledge of computer hardware, software, printer, and basic LAN/WAN troubleshooting, maintenance, and service

Job Types: Full-time, Contract
Contract Length : 1 year
Salary: $2000 - $2400 per month

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Job Detail

  • Job Id
    JD1306816
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned