It Helpdesk Engineer
Singapore, Singapore
Job Description
My client is a well-established IT firm renowned for providing Integrated IT solutions and reliable IT services. They have years of experience in serving large enterprises to mid-size and small businesses across various industries. Currently, they are looking to hire Helpdesk Engineers.
Responsibilities:
- Handle PC support and troubleshooting for both software and hardware
- Diagnose and resolve simple technical issues on printers, networks and server
- Identify and escalate situations requiring urgent attention
- Resolve issues through the ticketing system on the first touch whenever possible
- Ensure faults are progressed and cleared within agreed Service Level Agreements (SLAs)
- Participate in projects when required
- Diploma in Computer Sciences, Information Technology, or a related field preferred
- Preferably 1-2 years of experience in an IT Help Desk environment
- Excellent problem-solving, communication, and interpersonal skills along with patience, a customer-friendly attitude, and the ability to work in a team environment is preferred
- Knowledge of computer hardware, software, printer, and basic LAN/WAN troubleshooting, maintenance, and service
JAC Recruitment Pte Ltd ( EA Lic No: 90C3026)
#LI-JACSG
#countrysingapore
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1325044
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:$4000 per month
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned