Responsibilities and Expectations: As a member of the IT team, you play a role in assisting the IT Teams in supporting IT systems and infrastructure.
Assist in manage and optimize our System Hardware and Software, eg. Microsoft 365, Cyber Security Awareness system, Endpoints Management system, Cloud Backup system etc.
Assist in Level 1 support for End-User Computing devices.
Assist in IT Incident/problem management.
Assist in liaise with IT vendors for purchasing and root cause analysis.
Assist to ensure relevance and compliance of our Group IT System Infrastructure Policy and Standards.
Assist in maintaining and updating the documentations including IT inventory, IT asset tagging, review and contribute the monthly reports etc.
Capabilities and Characteristics
Fluent and confident communicator in English, able to provide clear and concise documentation, reporting, and guidance.
Mature, reliable, and effective in relating to colleagues from all walks of life.
Keen and self-driven learner, open-minded, keeps abreast of new technologies and best practises.
Strong in conducting independent research.
Good interpersonal, written and oral communication skill.
Candidate must be comfortable with travelling (50% of the time will be stationed at Taman Jurong, 50% at Commonwealth)
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