It Solutions Expert

Singapore, Singapore

Apply Now

The Job

Understand the IT Service delivery model, IT processes and IT portfolio of solutions.
Provide guidance to customers to enable them in executing their strategic plans through the application of relevant principles, practices, standards, processes and tools within assigned scope.
Support in the design, build and deployment of IT solutions or IT processes and/or delivery of IT services by working closely with relevant functional teams, in line with the annual and long range plans.
Create and maintain systems/services documentations, training programs/materials, operating manuals within assigned scope.
Adhere to relevant principles, practices, procedures and standards in order to achieve quality and compliance of solution and services.
Collaborate and share knowledge and intelligence with colleagues in IT and other functions, on matters such as applicable principles, practices, standards, procedures and guidelines, efficient use of tools and technologies.
Proactive and responsible to business needs to achieve high level of customer satisfaction.
To perform qualification of computerized systems and applications, support the business with validation of computerized systems and ensure adequate services and training for thhe validation process.

The Talent

2-5 years of business/IT experience
Experience in Project and Service Management
Knowledge of Salesforce, Veeva, LIMS, SCADA, SDMS (Scientific Data Management System) and other related Laboratory computerized systems

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.